We really appreciate Collate's ease of use and how intuitive it is. The customer service is fantastic and has been the biggest draw for us apart from using the tool itself. We are still setting up, but it's already going much faster than our previous tool, Alation.

What I appreciate most is that it gives everyone the same picture. People can find what they need, understand where it comes from and know whether they can rely on it, without depending on the few colleagues who happen to know. The interface helps a lot with that. It's clean and easy to move around in, so non-technical people don't need training to get value from it. Connecting our existing tools was straightforward too, most of them were recognised out of the box, and everything stays up to date on its own. It stays fast even as the volume of information grows, which isn't a given in this category. On cost, it's one of the rare tools where the value is obvious quickly, the time saved on questions that used to go around by email or chat pays for it. The team behind it is also genuinely responsive, and getting started took far less time than we expected. The tool has also matured a lot. It went from being a place where information is stored to a place where it's actually managed, clear owners, clear meaning, clear rules. And it's kept pace with how quickly things are moving with AI, which is rare: most tools in this space are still talking about it, here it's already working

I like how Collate makes available the usage through APIs, which allows us to connect our AI LLMs and generate extra value customized for our company, like data analysis and automated operations. The customer support team from Collate has been very helpful in starting to use and implement the software in our company, as well as being very open to quickly fix and adjust whatever issues we encountered.