Revenue Scotland adopted cloudbooking for our room and desk bookings in early 2022. It replaced a legacy solution that was no longer fit for purpose nor user-friendly. The new solution has single sign-on and enables colleagues to quickly and easily book a desk when attending an office on either a smartphone (app) or via their work laptop. QR codes on each desk enable users to check in / check-out quickly, and combined with the extensive reporting out capabilities, it has allowed the organisation to better measure office use and understand how the office space is being used whilst we continue to work within a hybrid working mode.

Cloudbooking is very easy to use. Minimal training required, and floor plans can be uploaded via PDF. Not need for CAD files

I worked with CloudBooking for approx. 2 years, beginning shortly after the COVID-19 pandemic restrictions kicked in; we needed a product that would allow our staff to work safely from our offices when required and CB looked promising. The solution had to be simple and flexible enough to be adopted by a wide range of users and I'm pleased to say that CB delivered on that promise. User feedback on the product itself was overwhelmingly positive, with many commenting on how easy the product was to use, making desk bookings from the mobile app or browser super-fast. Sure, there are other solutions around that could do some of what CB does, but they weren't adding the value that CB was with useful features like the ability to locate a colleague in the building and book a desk close to them if needed. Aside from the product itself meeting all of our needs, the clienting that we received from CB was first class, the best I've come across from a vendor so far in my career. From the very beginning of implementation (which was a very short window) all the way through to post-project closure, it always felt as though we were CB's number one client, even though I'm aware they have many others. They are flexible and the support team consistently answers any requests or queries well within their SLA, lightning fast! In addition, the people working for CB are very approachable, friendly, professional and I really enjoyed building a relationship with them. Our project meetings were always focused, productive and most importantly of all, they delivered the project on time, to budget, and with no unpleasant surprises.