ClinicFlow

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ClinicFlow is a HIPAA-compliant AI voice agent built for orthopedic, spine, and surgical practices. It answers every inbound call 24/7 in 28 languages, schedules, reschedules, and confirms appointments directly in the EMR (Epic, athenahealth, eClinicalWorks, ModMed, AdvancedMD), answers routine patient questions, and documents every call in a structured summary. Urgent after-hours calls are escalated to the on-call surgeon by text with a secure link to the call summary; routine clinical calls route to the right team through EMR messaging. ClinicFlow also handles referral capture and is rolling out integrated referral fax with automatic patient scheduling, pre-op and post-op compliance calls, and automated prior authorization for imaging and surgical cases. Founded by a practicing spine surgeon.