I like client look because it is user friendly and I like the layout of the website. I also like that you can add tasks so you don't forgot to do something in a month from now or even a year.

integration with Xceligent promised for over a year still not fully materialized

Client Look is the only interface (that I've found) that has all the functionality we need on a daily basis as a commercial real estate broker. The program was designed by brokers for brokers and it shows. I love the Virtual Assistant feature and it is truly the distinguishing feature of the product. There is great customer support available and they are always willing to talk to you and help you figure out a solution that works for you. Several other brokers in my office use Client Look and it is nice to be able to share records between them and keep some private to myself. It allows you to be as detailed or vague as you want when inputting prospects, clients, properties etc. The ability to link and reference clients to properties to brokers to employees to decision makers is great.