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ClickSend

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49 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.1
Serving customers since
2013
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ClickSend

49 reviews

ClickSend is a, cloud-based communication platform that empowers businesses to connect with their audiences through multiple channels, including SMS, MMS, email, voice, and rich messaging services. Designed for scalability and reliability, ClickSend facilitates seamless communication, enabling organizations to send real-time updates, reminders, promotional messages, and more. Its user-friendly interface and robust automation features make it an ideal solution for businesses aiming to enhance engagement and streamline their messaging processes. Key Features and Functionality: - Business SMS: Send, receive, and automate global SMS campaigns to engage customers effectively. - Business MMS: Enhance messages with images and GIFs to capture attention and improve engagement. - Rich Messaging: Utilize channels like WhatsApp, Messenger, and Viber for richer customer interactions. - Voice Messaging: Deliver text-to-speech voice calls globally, adding a personal touch to communications. - Transactional Email: Send transactional emails quickly and reliably via SMTP gateway. - Automation and Scheduling: Automate reminders, event updates, and follow-ups, scheduling messages for optimal times. - Two-Way Messaging: Enable recipients to reply to messages, facilitating interactive communication. - Integrations and API Support: Integrate with over 200 popular apps and platforms, including CRMs and marketing tools, for seamless workflow automation. Primary Value and Solutions Provided: ClickSend addresses the need for efficient, multi-channel communication by offering a comprehensive suite of messaging tools that cater to various business requirements. By consolidating multiple communication channels into a single platform, ClickSend simplifies the process of reaching customers, clients, and stakeholders. Its automation capabilities reduce manual effort, ensuring timely and relevant messaging. The platform's scalability and global reach make it suitable for businesses of all sizes, from small enterprises to large corporations, aiming to enhance customer engagement, improve operational efficiency, and drive growth through effective communication strategies.

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28
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4

ClickSend Reviews

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Star Rating
28
17
0
0
4
Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
12/27/2023
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile

Solid SMS solution

We use ClickSend for SMS (text) marketing, and it was easy to set up and get running quickly. Cost-effective and meets the needs of our client. I like that it's easy to upload contacts.
Bhabisya B.
BB
Bhabisya B.
11/09/2023
Validated Reviewer
Review source: Organic

One of the best and easy to use platform for SMS

What I like the most about ClickSend is that it's very easy to use. It just take few seconds to singup and start using it. And it also has lots of features. And their customer support is also great with that live chat.
Fred S.
FS
Fred S.
09/05/2023
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

It works well, but it doesnt feel like a mature thought out product.

The API (Zapier, Make.com) is excellent and it's easy to automate updating your lists. This elimiantes manual updates. Easy to register the number (as is now requreired). Customer support is the absolute best!

About

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HQ Location:
Perth, WA

Social

@ClickSendSMS

What is ClickSend?

ClickSend is a cloud-based communications platform that enables businesses to send and receive SMS, email, voice, and other types of messages globally. It offers a range of services including transactional and promotional messaging, fax, and postal services, helping organizations enhance engagement and streamline communication processes. ClickSend is known for its easy integration with existing systems, robust API capabilities, and comprehensive analytics, making it suitable for businesses of all sizes aiming to improve their customer interaction and notification systems.

Details

Year Founded
2013