Just by clicking in fields, it will build the entire document for me. I tend to go in and add a little more to each one to personalize it for our company, which is very easy. I have learned how to place a link to the portal into each Dynamics app so that users have it readily available when they are working Cases in Dynamics. No more remembering where to go to find the training when a question comes up and they need help. This has helped lower the number of help desk tickets that I receive for support.

We used ClickLearn extensively as a part of our ERP implementations. It’s an absolute game changer! ClickLearn made it possible to train employees on our new system and processes with advanced efficiency. One of the keys to its success is how easy it is to create step by step recordings. The simplicity allowed us to shift that responsibility out of I.T., and into the business. This gave our limited I.T. resources time to work on other tasks. Since going live with our ERP, ClickLearn is still being used on a daily basis and has become part of our new hire training. I can’t recommend ClickLearn enough.

I have enjoyed watching Click Learn software updates expedite business process recordings on multiple platforms. I started using Click Learn in May 2022, and I have noticed a quicker response time for the "green box" when jumping from one software platform to another. I have also dived into ClickLearn's automated-regression testing with terrific initial results.