One particularly helpful feature is the ability to add figures or images to maintenance records. This makes it much easier to clearly document equipment issues, identify specific components, and provide visual reference for other users. Overall, it is an incredibly helpful feature that improves communication, documentation, and understanding for everyone using the system.

Their team is my favorite part of Click Maint. The support they provide is better than what I’ve experienced with many companies I’ve worked with over the last 10 years. Their software is not only easy to use, but also easy to train others on, and it comes at a very reasonable rate compared to many other CMMS systems on the market. Their IT team opened their API for us so we could integrate our ERP system with theirs and better manage inventory. This is an area other companies tended to avoid, but Click Maint’s team welcomed the challenge with open arms and a real desire to succeed. The import tool also made it possible for me to meet a tight deadline: enrolling four of our companies in the new CMMS program before the old system was discontinued. Being able to use their technology to modify the data going into their system saved me time and reduced duplicated reports, as well as the need for complex formula creation. Since launching, our team has had nothing but good things to say. It’s been reliable, and their team is constantly improving the product—adding new features and advancing their software on a regular basis. We enjoy the way their PM system automates once a schedule is identified, but our favorite part would be creating procedures. We can turn a work order into an inspection if needed. Every comment is time stamped with your name and you can't modify this.

It's easy to use and very intuitive. The interface is clean, straightforward, and makes sense from the start. Before implementing Click Maint, we had no formal maintenance program in place and were constantly dealing with emergency repairs. Since the rollout, we've seen a more than 60% reduction in emergency repairs. The QR code feature has also made submitting work requests quick and efficient.