We have a monthly payroll process which is logical, fast, intuitive, and accurate. Any time I have an issue (which is infrequent), a quick call with little hold time solves my issue. I appreciate the value that CheckWriters offers by keeping pricing under control. I enjoy the clean and easy-to-read user interface. CheckWriters is adding to its reference materials bit by bit.

Overall their customer service is outstanding.

Our company was with another well-known, yet antiquated payroll provider for many years and had seen lack of service in numerous areas with them. The decision to switch was not an easy one due to the work involved with transitioning. Our HR team spent several hours talking to sales reps and watching demos to explore the available options, updated technology, and additional features available to us. Among all the demos, CheckWriters stood out to us for many reasons. Our HR team met Account Executive, Chris Landy at the 2023 SHRM Conference. Six months after implementation, he continues to follow up with us to ensure that CheckWriters is fulfilling all our needs. They have a dedicated team for implementation and training. Kudos to Tracy Fleming and Kayla Goller for being instrumental in our success with this new platform. The service this team provides to their clients is leagues ahead of the giants in the industry. CheckWriters has several HR modules that we did not have before- allowing us to automate processes and save time. The Payroll Module is easy to learn and navigate and makes running payroll a breeze! The Recruit Module draws in numerous candidates because it pushes out to 100 job boards with a click of a button. The templates makes the screening and hiring process super-efficient and saves us extensive time. Changing providers is a long journey and certainly requires dedication and time. But, moving to CheckWriters was worth the time invested and leg work involved. They work in conjunction with you from day one to ensure success and they are always just an email or a phone call away. We are beyond happy with our decision to transfer to CheckWriters and we recommend it to any business looking for change, automation, better service, and cost savings!