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Charles

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4.8 out of 5 stars
33 reviews
  • 1 profiles
  • 4 categories
Average star rating
4.8
Serving customers since
2019
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charles

33 reviews

Seamless end-to-end conversational commerce suite. charles enables brands to pioneer conversational shopping. Sell via WhatsApp or other messenger apps with our intuitive software and commerce integration together with an intuitive UI.

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Charles Reviews

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Profile Name
Star Rating
31
2
0
0
0
Christiane V.
CV
Christiane V.
05/26/2021
Validated Reviewer
Verified Current User
Review source: Organic

Charleschat

|charles
The chat function and the interface are very clearly designed, important information about the customer can be saved directly. The part of using templates dramatically facilitates the work. When problems occur, you get direct support from the team.
Frederick J.
FJ
Frederick J.
Co-Founder at HOLY Energy
05/17/2021
Validated Reviewer
Verified Current User
Review source: Organic

Ready for ecommerce in 2021 and beyond

|charles
The product itself but also the incredible support from the Charles team. Charles solves mandy of the issues of e-commerce. This includes providing personalization/communicating with customers in a more familiar chat environment, having a smoother shopping process/better convenience, providing exceptional customer service as well as faciliating repeat purchases.
Maximilian S.
MS
Maximilian S.
05/17/2021
Validated Reviewer
Verified Current User
Review source: Organic

Future of eCommerce!

|charles
Great UX and service offering, super fast onboarding and implementation within hours

About

Contact

HQ Location:
Berlin, DE

Social

@charles_chatout

What is Charles?

Charles GmbH is a company that specializes in offering conversational commerce solutions, enabling businesses to engage with customers via chat applications. By integrating commerce functionalities within popular messaging platforms like WhatsApp, Charles helps companies streamline sales, marketing, and customer support. This approach allows businesses to provide personalized and efficient customer interactions, enhance customer satisfaction, and increase sales conversions. The company's technology ensures seamless communication channels, transforming traditional e-commerce strategies with a focus on conversation-driven transactions.

Details

Year Founded
2019