It is easy to communicate with volunteers through CERVIS and helps us keep accurate, clean data on our volunteer program. The ability to upload a picture to each volunteer profile really helps with larger programs like ours (2,000+ volunteers). The events feature makes it easy to set up large scale events with several shifts. The email feature makes it easy to contact volunteers by groups. I have used other database management systems in the past and this one is by far the best. It is very intuitive and easy to use. The customer service function is exceptional. Never had to wait more than a few hours to get a question resolved.

The advanced technology allows the food bank to be viewed as a progressing in the technology world and also streamlines the process of volunteer sign-in and retention.

Cervis has great customer service and is an affordable tool in helping non-profit's manage a large volume of volunteers for events. For example, when I worked at Salvation Army, I solely managed around 600 volunteers during our busiest time, the holiday season. There were so many events from the Thanksgiving and Christmas holiday meal services at two shelters, the bell ringers at 40+ prime locations, the volunteer support needed with gift collection at malls and distribution at the warehouse during the Angel Tree program. All this coordination and management would not been a success without the help from Cervis. You can print volunteer sign-in sheets for the events, print volunteer schedules for the program directors, as well as event volunteer participation reports. Imagine trying to do all that work that includes training volunteers, taking volunteer registration over the phone and tracking their schedules using a spreadsheet. I highly recommend this product for non-profits.