Casepoint is intuitive, not only for me as admistrator, but most of end-users, e.g., attorneys and experts to review discovery documents. Search module is very generous. Reviewing pane is sensible. Easy to categorize per key words as well as some extension of logical phrases. Its subjective comment field works great for its searchability as well. Casepoint's screen set up is pleasant to look and easy on your eye for an extended use. Last but least, Casepoint's technical support is nonpareil. Quick and comprehensive response without exception. We have been happy with Casepoint for more than a decade.

Casepoint has a high volume of features that helps make document review, searching, analysis, and productions an efficient process including folders, grid views, tags, advanced search, email threading, processing templates, production templates, etc. Their support team is highly responsive with trouble shooting and training. Casepoint has the features our in-house litigation support department needs to avoid using external vendors. Casepoint also has a user community group and implements several of the feature requests submitted by its customers.

the team, especially Zarna, is very attentve and helpful. They also provide insight into how i can do some of the tasks I request their assistance with.