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Casebook PBC

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72 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.3
Serving customers since
2017

Profile Name

Star Rating

46
19
5
1
1

Casebook PBC Reviews

Review Filters
Profile Name
Star Rating
46
19
5
1
1
Joanna H.
JH
Joanna H.
08/07/2025
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Two Years In: Casebook Is a Game-Changer for Client Management

Casebook does it all — Notes, data, reports, and more. Casebook makes data collection and reporting effortless - something we depend on as a non-profit. We're able to customize the templates in order to include the info we need to collect, which means that our client notes and data are more consistent.
SH
Stephanie H.
08/06/2025
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Casebook.... Its a hard Yes for me!

I really appreciate the layout of Casebook. As well as the simple and seamless flow when inputting information. I use Casebook every single day at work. One of the best parts of it all is the customer support. I know when they are going to be out of the office, what the hours of operation are, when they are updating the system etc. I feel like I am part of the Casebook family. I get regular emails inviting me to a webinar when a change or an update has been made. Since I started using Casebook about a year and a half ago, it has only gotten better. I had a rocky start, I am not tech savvy, but with the help of customer service as well as sitting in on the webinars, I have it down! I truly feel so confident in my ability to navigate Casebook that I am now training my staff & coworkers in it. I cannot say enough about how smooth the implementation of our transferring to Casebook has been. Integrating Casebook into our program here at Pinnacle Community services has been one of our best decisions.
Verified User in Civic & Social Organization
AC
Verified User in Civic & Social Organization
08/06/2025
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Surpassed Expectations

Casebook has exceeded our expectations from the start. The purchasing and implementation process was seamless, with exceptional support throughout. Its documentation tools and easy data access have been incredibly valuable—especially for quick turnaround needs. Casebook has played a vital role in developing our Community Advocate Program, and the platform has streamlined my workflow through accurate documentation, timely reminders, and reliable compliance tracking.

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HQ Location:
New York, NY

Social

What is Casebook PBC?

Casebook PBC is a technology company that specializes in providing cloud-based software solutions for social services organizations. Their platform is designed to streamline case management processes, enhance data collection, and improve service delivery for nonprofits and government agencies. By offering tools for tracking client interactions, managing workflows, and analyzing outcomes, Casebook PBC aims to empower organizations to better serve their communities. For more information, visit their website at [casebook.net](https://www.casebook.net).

Details

Year Founded
2017