Before Canvs, I was spending weeks, tagging and theming open-ended comments, trying to tell a story of what guests are saying about our brand. I am now able to tell that same story, with more emotional analysis in just days.

I like that I'm able to view specific and verbatim tweets.

Canvs has become a huge time-saver in our research process. Its ability to quickly analyze open-ended responses and surface meaningful insights allows us to move from raw data to actionable findings much faster than before. I also really appreciate the flexibility it offers—being able to customize the analysis through rules, codes, and nets gives us the control we need to tailor outputs to our specific business questions. It’s not a one-size-fits-all tool, and that makes a big difference. And while Asa (the AI assistant) is still evolving, it’s already proving to be a helpful partner in streamlining workflows and surfacing insights. I’m excited to see how it continues to improve. On top of that, the support team has been fantastic. Our Customer Success Manager, Kit, has been a standout—she guided us through onboarding with clarity and patience, and continues to be a knowledgeable, responsive partner as we dive deeper into the tool. It’s clear she genuinely wants us to succeed with Canvs, and that makes a big impact.