Support staff were attentive and kind. New functions were exciting. Very simple interface for volunteers.

Callhub is easy to use and set up. The user experience is generally smooth (our agents are volunteers so this is important). There are a lot of options when you are setting up your calling campaigns, you can make adjustments at anytime and it can be done quickly. We like that you can check in with your callers via message or observing live calls and recordings. The householding feature is great and the ability to customize call dispositions. The first year we worked with callhub we experienced stops in service and some serious technical errors without much support - but this year they have really improved. We had quick response times on support and no real technical snafus. They have really stepped up and seem to be continuing to improve their program. Their texting platform has improved quite a bit as well.

Easy to use and intuitive for calling agents and great 2-way data flow integration with our CRM contact data. No-cost account set-up and testing makes for very easy start-up process and all subsequent costs are based on pay-as-you-go call connection time usage. Our implementation with NationBuilder allowed for real-time integration with membership database for immediate tracking of call results, Survey Answers, specifically assigned Tags, and needed member follow-up. (Direct integration also available for OSDI, CiviCRM, Action Network, and Blue State Digital, among others.) The easy Agent sign-up process allowed us to mobilize over 1,000 remote volunteer calling agents for very effective call campaigns.