Build Concierge has changed the way we load jobs as the automation price does it for you, the time this has freed up in the box office is amazing.

We have been using Build Concierge since its inception, and right away we saw its potential to be a gamechanger for businesses like ours. When Simon and Saul demonstrated the first version of the AI chatbot—which converts online leads directly into jobs within the system—it was a true lightbulb moment for us. The reduction in administrative time, not to mention the elimination of human errors, has been almost immeasurable. What used to take 5-10 minutes to register a new client or job now happens instantly. This allows us to scale our operations without needing to increase our back office staff at the same rate, and the team members who previously handled these tasks can now focus on revenue-generating activities. Most of the Build Concierge team previously worked at Big Change, a software product we've relied on for 8-9 years. This gave us confidence that we were in capable hands, with a team that understands our goals and how we operate. As an added bonus, the team has also been engaging with external client software products that we use. The efficiencies we've achieved with our existing contracts are now being incorporated into new contracts and tenders. Our clients are genuinely impressed by the immediate flow of accurate and essential information. Adopting Build Concierge has accelerated our growth and improved our profit margins. In fact, we've even had to hire additional staff to keep up with demand—proving that AI doesn't take away jobs, but rather makes existing roles more productive and profitable!