Farmers Fire came to Intuitive Web Solutions' (IWS) BriteCore team with our own heritage of in-house software development, having built and maintained our prior P&C carrier platform for several decades. As we looked to the future, we wanted the maturity and stability that a vendor solution provides, while retaining the agility and flexibility that in-house development has always afforded us. Together, we pioneered BriteCore's Open Development Platform, a secure, effective, and standardized process that grants Clients and Vendors the ability to directly contribute new features and functionality to BriteCore, supplementing their existing team of top-talent software engineers. Through this innovative BriteCore program, Farmers Fire has realized the best of both worlds: vendor-supported stability from IWS and hyper-custom bespoke solutions from our in-house team. Having investigated over a dozen P&C Insurance Software suites, I can confidently say that BriteCore's deployment architecture is a decade or more ahead of every one of their competitors' that we reviewed. Their fully realized Infrastructure as Code environment, built on Amazon's world-leading AWS, allows them to deploy and scale new production instances in a matter of seconds. Their single source, continuous-integration / continuous-deployment framework for the entire community of carriers results in valuable new features, released nearly every week of the year, that are pre-tested with an automatic test suite comprised of many thousands of unit, regression, integration, end-to-end, and user acceptance tests. The BriteCore product itself is intelligently organized, with top-level modules for Contacts, Policies, Claims, Lines (product, rates, and rules definitions), Reports, and Settings. The publicly accessible documentation (that alone is entirely unique in the industry) at http://briteedu.squarespace.com/ is so thorough that Farmers Fire was able to complete our implementation, including all Lines product definitions and Settings configuration, with minimal assistance from IWS. Whether it be policy lifecycle definitions, complex billing schedules, essential vendor integrations, renewal automation, out of sequence endorsements - BriteCore has thoughtful, effective functionality for nearly every core P&C carrier need. Lastly, the staff at IWS, from the company founders to the front-lines support team, are some of the nicest, fairest, and most diligent people I've worked with at a service provider - an essential quality that cannot be overstated.

As a vendor focusing on the document output and printing and mailing, BriteCore makes it very easy for us to get the information we need through their simple API integration. It enables to effectively manage the relationship with our clients and provide the service they expect. BriteCore has been a great partner, constantly working with us make the document output process better.

The best parts of BriteCore are the community aspects and ease of use. BriteCore is trying to make insurance better as a whole by using software to bring together carriers and ideas. Very frequently we have seen carriers come together sharing ideas and features that will improve not only their company using the BriteCore software but all other insurance carriers. The software itself is very easy to use both for administrative configuration and for internal and external end users. We have been able to implement the system on time and within budget. We have had numerous agents that were nervous about using the new system when we rolled it out and after using it the feedback we received was "That was really easy! I don't know why I was worried!"