Introducing G2.ai, the future of software buying.Try now
Product Avatar Image

Bright Analytics

Show rating breakdown
3 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.3
Serving customers since
2010
Profile Filters

All Products & Services

Profile Name

Star Rating

2
1
0
0
0

Bright Analytics Reviews

Review Filters
Profile Name
Star Rating
2
1
0
0
0
Verified User in Security and Investigations
CS
Verified User in Security and Investigations
07/19/2022
Validated Reviewer
Review source: G2 invite
Incentivized Review

Combines unlimited data sources with in a single platform

Bright Analytics is an industry astuteness platform for marketing and business performance. Just imagine having all the data in one place, and how convenient your life will be!! Bright Analytics has walked the talk and done this in real life. My business increased manifolds after its implementation as I was able to save a lot of time to focus my energies on other aspects such as extracting the information from the data. The platform has a great look, feel and vibe about it.
Ankit S.
AS
Ankit S.
XL Dynamics India Pvt. Ltd.
06/11/2022
Validated Reviewer
Review source: G2 invite
Incentivized Review

Powerful Drill-Down Capabilities

Seeking to visualize high-level trends, patterns, and anomalies with seamless exploration all the way through to cradle to grave detailed interaction insights? Most native reporting tools are unable to provide you with this kind of in-depth detail of your contact center interactions. Contact center managers must be able to monitor and analyze their team activity in order to make informed staffing and operational decisions, as well as coaching observations. Hybrid or distributed teams make these insights even more crucial in order to optimize the customer experience. What are your agents doing while a customer call is in the Queue? Was the call transferred? Is your agent spending too little or too much time in the after-call wrap-up? All important timestamps in your customer’s engagement with your organization.
Verified User in Computer Software
UC
Verified User in Computer Software
05/10/2022
Validated Reviewer
Review source: G2 invite
Incentivized Review

Streamline your resources with a Magnificent Support Team

Bright Analytics (BA) has exceptionally good customer service and that's honestly the best part along with your experience of working with their reliable and stylish application.

About

Contact

HQ Location:
London, GB

Social

@brightanalytics

What is Bright Analytics?

Bright Analytics is a comprehensive data management and analytics platform designed to help businesses harness their data for effective decision-making. The platform offers robust solutions for data integration, visualization, and reporting. By providing tools that streamline the process of collecting, organizing, and analyzing data, Bright Analytics enables organizations to gain valuable insights that can drive growth and efficiency.Bright Analytics supports a wide range of data sources and integrates easily with various business systems, ensuring flexibility and scalability. The platform's user-friendly interface allows users of all skill levels to create detailed reports and dashboards, facilitating a data-driven culture within organizations. Key features include real-time data processing, customizable dashboards, and advanced analytics capabilities.The company is committed to providing a secure and reliable service, with strong emphasis on data privacy and security measures to protect sensitive information. Whether for marketing analytics, financial reporting, or operational insights, Bright Analytics seeks to be a trusted partner in empowering businesses to achieve their strategic objectives through better data utilization.

Details

Year Founded
2010