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Brandwatch

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1,711 reviews
  • 4 profiles
  • 10 categories
Average star rating
4.2
#1 in 1 categories
Grid® leader
Serving customers since
2007

Profile Name

Star Rating

911
623
134
23
20

Brandwatch Reviews

Review Filters
Profile Name
Star Rating
911
623
134
23
20
Francisco O.
FO
Francisco O.
06/03/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

BrandWatch for your Social Listening needs

Brandwatch has been steadily improving and adding new functionalities over time. It has made notable progress especially in terms of coverage and data collection from new sources, which has meaningfully expanded the range of conversations and platforms we're able to monitor. Overall, the platform has grown in scope and capability, making it a more comprehensive tool for social listening and analytics.
Verified User in Consumer Goods
UC
Verified User in Consumer Goods
06/03/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Great tool for Social Listening

Advanced AI insights: Strong sentiment analysis, trend detection, and crisis monitoring Custom dashboards: Highly flexible reporting for executive insights and decision-making
Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
06/03/2026
Validated Reviewer
Verified Current User
Review source: Organic

Intuitive Tool for Social Media & Marketing

There is an AI Assistant that you can ask questions to. The implementation of AI into Brandwatch has been slow and doesn't feel forced or flashy. It's nice to know that AI is an option in Brandwatch, not a requirement. There are also new AI tools for responding to comments with options like, improve writing, make shorter, make longer, and fix grammar and spelling. While I don't rely on these often, this tool can be a life saver when I'm unsure how to respond to a comment or post.

About

Contact

HQ Location:
Brighton, East Sussex

Social

@Brandwatch

What is Brandwatch?

Brandwatch is the world’s premier social suite, empowering over 7,500 of the world’s most admired companies.

Details

Year Founded
2007