I like that Brand24 is pretty intuitive and quick to set up, even without an onboarding process. It's polished and generally works well, which is really good.

I really like how actionable the data from Brand24 is. The service helps me measure sentiment and identify potential influencers or people already using products from the companies we work with. It's great for tracking campaign impact, seeing if there's any lift in who's talking about the product or service we're marketing. Generally, it provides strong insights by comparing our clients against competitors, which helps in building content strategies, PR campaigns, and paid media plans. I also find the platform easy to navigate, which is super helpful when managing multiple brands that want quick communication. The setup was super easy, and we were able to get actionable information on day one. The Brand24 team is super helpful and regularly emails us. They even offer biweekly training seminars, which we appreciate. Overall, the experience with Brand24 is straightforward, with a lot of information coming out regularly, which is something I really like.

It is a good team that attends to you very quickly with any questions. Additionally, they have a new AI section that is very useful for helping you with Boolean searches.