We like that it's very user-friendly but it's also versatile. We are able to keep track of our customers' bookings with personalized profiles to give great service and also pull any kind of report we want and have better control of our finances.
The online booking systems have really helped capitalize on our spa bookings. Guests no longer have to wait on the phone to be assisted and can book online!
Customer service is excellent. For me as an IT guy, support is essential. The implementation is crucial, your account manager works with you every day, is attentive to all your needs, and solves any doubt that you have before, during, and after the implementation. The system is easy to use, is interactive, and has a complete system of reports where you can get all the information that you need. Make appointments, review your schedule, user-friendly. I have been using Book4time for more than 10 years.