The technology is current, more so than other CRM providers. Can do more automated tasks, messages, etc. Also fairly easy to customize campaigns, messages, etc.

After several false starts with other CRMs, Bonzo is the one that stuck with me because it was easy to understand and extremely intuitive. Bonzo has the most powerful communications tools that allow me to email, text, leave voicemails and send videos as well as strong interaction and tracking tools to continue ongoing conversations with my clients, prospects and past, present and future sphere. Bonzo may not be perfect, no CRM that i've tried is, however, the team is eager to listen and understand our needs and has added and modified things within Bonzo to fit our needs, or help come up with workarounds that accomplish what we needed in the first place. This does not happen over night but very grateful they will take the time to find solutions that mutually benefit everyone involved.

It's modern and current for reaching clients with relavent content. It has all the features I was looking for in a CRM.