Board Intelligence really simplifies the entire Board Pack experience, from creating the agenda to pulling the full pack together. Nothing gets forgotten. Customer Support is exceptional too: any issues are dealt with immediately and explained in layman’s terms, which makes everything very easy to understand. Names to note that have been particularly helpful to me: Harry Forbes, Michael Kuti, Tom Abbott, Elif Baran, Jerome Sweeney and Hannah Matoko. BI is also very user-friendly, and I especially appreciate that there’s no need to renumber agenda items, since number reformatting can be such a pain!
I love Apps and the web version, you can easily read a paper. Being a SAAS application it's very fast and we don't get any downtime. The price for some of the features is a bit expensive, especially for pack managers. The Insight Driver AI tool is very effective; it summarizes the documents so well. The support team is very fast to assist and very efficient.
I find Board Intelligence to be way ahead of its competitors with its intuitive design and ease of use. The platform is rich in functionality but remains user-friendly. I love that Board Intelligence engages with users for feedback and product development, and I enjoy being part of beta testing, helping products evolve with user feedback. The initial setup was very easy—it was up and running within days, and the success manager was always available to help. I also loved that the portal could be personalized with our branding.