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Blitzz

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6 reviews
  • 2 profiles
  • 3 categories
Average star rating
4.9
Serving customers since
2017

Profile Name

Star Rating

6
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0
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0

Blitzz Reviews

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Profile Name
Star Rating
6
0
0
0
0
felix g.
FG
felix g.
réseaux & télécommunications | électronique & informatique
08/10/2023
Validated Reviewer
Review source: Organic

THE TOOL WE NEEDED

Blitzz has enabled us to respond even better to the maintenance needs of our customers. Indeed in some cases it is absolutely necessary to remove the doubt on certain technical points. A photo or a video are then much more meaningful than a description made by a client who does not necessarily have the necessary technical vocabulary. Blitzz thus makes it possible to bridge the difference between what we imagine and reality. Our diagnoses are therefore much more reliable and the resolution time is greatly reduced. In the end, our customer is satisfied and we are satisfied in return.
Carlos  R.
CR
Carlos R.
08/08/2023
Validated Reviewer
Verified Current User
Review source: Organic

Effortless Remote Video Support delivers High Customer Satisfaction

Blitzz's seamless accessibility sets it apart. Our non technical users find it incredibly user-friendly. This tool transforms the way our team offers instant assistance to our clients. Whether they're miles away or across the globe, Blitzz enables real-time support that's convenient and effective. Satisfied clients and a boosted bottom line are testaments to its efficacy.
Muhammad Hamza I.
MI
Muhammad Hamza I.
Cloud Solution Architect | Networks| Project Management |Web Development |Digital Marketing |Amazon Expert | MicrosoftCT
02/20/2022
Validated Reviewer
Verified Current User
Review source: Organic

Best tool for remote video support without any hassle

Easy access even for a noob. I never had a better video support application. With companies enabling work-from-home in these Covid times, this application has become more relevant for me to provide remote assistance to my clients in real-time. It makes it very convenient for both the service providers and the clients. Happy client-healthy bottom-line.

About

Contact

HQ Location:
San Jose, Ca

Social

@blitzz_co

What is Blitzz?

Blitzz is a tech company specializing in remote video support solutions designed to enhance customer support experiences. Their platform empowers technicians and customer service teams to offer live, remote guidance to clients using tools such as co-browsing, video calling, and screen sharing. This innovative approach helps in diagnosing problems accurately and providing efficient assistance without needing in-person interactions, thereby reducing downtime and improving customer satisfaction. Ideal for industries such as telecommunications, manufacturing, and IT support, Blitzz integrates seamlessly with existing workflows to deliver a smoother, more interactive service process.

Details

Year Founded
2017