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Blitzz

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6 reviews
  • 2 profiles
  • 3 categories
Average star rating
4.9
Serving customers since
2017

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Star Rating

6
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0

Blitzz Reviews

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Profile Name
Star Rating
6
0
0
0
0
felix g.
FG
felix g.
réseaux & télécommunications | électronique & informatique
08/10/2023
Validated Reviewer
Review source: Organic

THE TOOL WE NEEDED

Blitzz has enabled us to respond even better to the maintenance needs of our customers. Indeed in some cases it is absolutely necessary to remove the doubt on certain technical points. A photo or a video are then much more meaningful than a description made by a client who does not necessarily have the necessary technical vocabulary. Blitzz thus makes it possible to bridge the difference between what we imagine and reality. Our diagnoses are therefore much more reliable and the resolution time is greatly reduced. In the end, our customer is satisfied and we are satisfied in return.
Carlos  R.
CR
Carlos R.
08/08/2023
Validated Reviewer
Verified Current User
Review source: Organic

Effortless Remote Video Support delivers High Customer Satisfaction

Blitzz's seamless accessibility sets it apart. Our non technical users find it incredibly user-friendly. This tool transforms the way our team offers instant assistance to our clients. Whether they're miles away or across the globe, Blitzz enables real-time support that's convenient and effective. Satisfied clients and a boosted bottom line are testaments to its efficacy.
Muhammad Hamza I.
MI
Muhammad Hamza I.
Cloud Solution Architect | Networks| Project Management |Web Development |Digital Marketing |Amazon Expert | MicrosoftCT
02/20/2022
Validated Reviewer
Verified Current User
Review source: Organic

Best tool for remote video support without any hassle

Easy access even for a noob. I never had a better video support application. With companies enabling work-from-home in these Covid times, this application has become more relevant for me to provide remote assistance to my clients in real-time. It makes it very convenient for both the service providers and the clients. Happy client-healthy bottom-line.

About

Contact

HQ Location:
Los Gatos, California, USA

Social

@blitzz_co

AI-Powered Remote Visual Support & Video Inspection Platform

Blitzz is an AI-powered remote visual support and video inspection platform that helps businesses see, guide, inspect, and document work remotely. Blitzz enables customer support, field service, inspection, and technical teams to connect with customers and field workers through app-free live video, co-browsing, screen sharing, visual annotations, and AI-powered assistance. Teams can remotely troubleshoot equipment, guide customers, conduct inspections, capture visual evidence, and connect field technicians with remote experts, helping reduce unnecessary site visits, accelerate resolution times, and improve customer experiences. Blitzz integrates with leading CRM, contact center, and field service platforms to bring visual support directly into existing workflows.

Details

Year Founded
2017
Ownership
Privately Held
Website
www.blitzz.co