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BirchStreet Systems

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22 reviews
  • 1 profiles
  • 6 categories
Average star rating
4.6
Serving customers since
2002

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Star Rating

18
3
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BirchStreet Systems Reviews

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Profile Name
Star Rating
18
3
1
0
0
Verified User in Hospitality
CH
Verified User in Hospitality
10/20/2022
Validated Reviewer
Review source: Organic

Great integration partner

The solution allows our clients to manage their procurement process efficiently and feed invoice data directly into our ERP system to process payments
PM
Prayes M.
06/07/2022
Validated Reviewer
Review source: Organic
Incentivized Review

Top notch product with great customer service

Reactornet EPRO has been a major upgrade over the previous procurement system we used for our hotel management company. There are many things we love about the product. Firstly Reactornet is very flexible on the amount of 'punchout' vendors they allot to customers. Many of you that have used other procurement systems may have been limited by the number of punchout vendors you could use, or you may have experienced being charged an arm and leg to activate a new vendor (even though it would be a fairly simple vendor setup for the company). This is not so with Reactornet. Reactornet as a company seems to be very flexible in tailoring its suite of products to the individual needs of its customers. We recently switched to a new enterprise level accounting system, and Reactornet was more than happy to work with us on our integration needs, and the integration cost was very reasonable. Additionally, the monthly pricing is very reasonable. We didn't feel like we were being locked into a long-term contract with ridiculous extension clauses and upfront fees. Their overall flexibility in this regard shows that they have great confidence in their product. As far as the UI goes it is very modern and easy to use. Both our corporate and hotel property level staff love it. Reactornet also just came out with a mobile app. Although I have yet to use it, I have great confidence that it, like the web-based application will be very smartly designed. There is a great deal of customization options available within the product. If you can't figure out how to make things work, they'll do it for you. Just give them a call and ask! Overall what I like best about Reactornet EPRO is their fantastic customer service. Despite our small company size, they make us feel like we are one of their most important clients. Their customer service makes a truly wonderful product even better. I cannot recommend Reactornet EPRO and Reactornet's other products and services enough!
Verified User in Hospitality
UH
Verified User in Hospitality
06/03/2022
Validated Reviewer
Verified Current User
Review source: Organic
Incentivized Review

Content with Epro, but the program could definitely use some improvement.

It is a very user-friendly program and I like having easy access to information and invoices. It is a very simple process to review and transmit invoices from Epro into our accounting software. Also, I like that some vendors have an option to integrate with the software program.

About

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HQ Location:
Las Vegas, US

Social

@BirchStreetSys

What is BirchStreet Systems?

BirchStreet Systems is a leading provider of cloud-based procurement and inventory management solutions, designed specifically for the hospitality industry. The platform offers tools for managing purchasing, invoices, and inventory, streamlining operations to enhance efficiency and reduce costs. With a focus on delivering comprehensive analytics and reporting capabilities, BirchStreet Systems helps organizations optimize their supply chain and improve financial performance. For more information, visit their website at [birchstreetsystems.com](https://www.birchstreetsystems.com/).

Details

Year Founded
2002