New features are being added constantly which have directly impacted the way we use the platform.

It is a easy to use and quick to master platform for marketing automations and CRM, helping integrate various platforms like WhatsApp, Instagram, Facebook and Emails. Great support from their team as well for even the smallest queries or issues.

Everything is under a single roof. Easy to navigate between messages across various Meta Business channels. Integration is wonderful with other services like Shopify and Meta. Our team use BIK daily, actually we work on it for the entire 8 hours. Messaging is very easy. The assistance from the team needs to be mentioned specifically. They respond quickly and resolve issues at the earliest. The new features like tasks and the priority level of tickets are helpful. Would be great if there is a significant change in appearance of WA, IG, FB and email tickets.