We have been working with Bacula Enterprise for the past few months. We learned a lot and were able to set up a working production environment that has been running all our backups for around 500 servers. A couple of things stood out: - Pleasant onboarding. To decide wether Bacula Enterprise was something we could use we requested a more extensive proof of concept phase to pilot the different scenarios we needed to cover in Bacula Enterprise. Bacula Enterprise was very accomodating in this process, probably more than they strictly had to. This exentisive pilot allowed us to solidify the case for Bacula and make a well-argued decision for the product based on real data. - The incredibly competent support staff. The support staff understands the product well, understands our issues, sees us as a priority, and provided fixes and features quickly. If you manage hundreds of servers you need a partner that takes you seriously, and the support staff of Bacula Enterprise delivers that support. - The versatile nature of the backup solution. Bacula offers a significant amount of plugins that cover many cases. As an MSP we need to backup a wide range of solutions ranging from KVM solutions on hardware, databases like MySQL and Postgres and container based solutions like docker and kubernetes. It is hard to find a single backup solution that can handle all the core cases that you have. Bacula Enterprise covered nearly all of our needs out of the box. More than other backup solutions we reviewed. - The flexible nature of the backup solution. In our initial reviews of different backup vendors, we found that no single backup partner could cover everything we needed. No packaged backup solution we could find provides backups for MongoDB or Elasticsearch for example. But due to the flexible plugin nature of the product we were still able to integrate these into the backup platform This works by wrapping around the backup tools provided by MongoDB and Elasticsearch themselves and the Bacula Bpipe functionality. The combination of having supported plugins and being able to extend the platform yourself is a great combination for us. This still allowed us to still have the experience of a genuinely unified backup solution. - The pricing was just right making it significantly easier for us to make the case for Bacula Enterprise.

One of my favorites features of Bacula is Global Endpoint Deduplication. It saves a lot of storage space and network traffic.

Bacule is simple and effective. It adapts to all types of equipment. The support is quick and competent. Moreover, you can even restore easily :) Which is not the case with all the tools on the market.