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babelforce

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15 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.6
Serving customers since
2013
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babelforce Reviews

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BG
Bharat G.
10/22/2022
Validated Reviewer
Review source: G2 invite
Incentivized Review

Professional product for adding automation to enterprise contact centres

Automating business calls with IVR call bots helps reduce agent handling time and move the manual routine processes to automation. Babelforce also increases business revenues by retaining big parties and freeing up customer care automatically as per the business needs.
Verified User in Telecommunications
AT
Verified User in Telecommunications
09/10/2022
Validated Reviewer
Review source: G2 invite
Incentivized Review

Indeed #1 Call Center Software

It is the most flexible call center software I have used in my organization. It moulds and understands customer needs and make the life easier for its user.
SB
Sheetal B.
06/21/2022
Validated Reviewer
Review source: G2 invite
Incentivized Review

Great in-team Communication system

The best part is the ease of navigating through this product whenever we need to attend phone calls, group meets or schedule one. The UI is simple and quite professional. We can access the calls and messages through either our business phones or computers.

About

Contact

HQ Location:
Berlin

Social

@babelforce

What is babelforce?

babelforce is a cloud-based communication platform that specializes in enabling businesses to enhance their customer interactions through seamless integration of various communication channels. The platform provides tools for automating workflows, managing customer interactions, and analyzing performance metrics, allowing organizations to optimize their customer service operations. With a focus on flexibility and scalability, babelforce caters to companies of all sizes looking to improve their communication strategies and deliver exceptional customer experiences. For more information, visit their website at [babelforce.com](https://www.babelforce.com).

Details

Year Founded
2013