What I value most about AvePoint Confidence Platform is its dependable point‑in‑time snapshot function for our Microsoft 365 SharePoint and OneDrive files at Boston Heritage Dairy UG. Since we have no dedicated in‑house IT staff, all our farm supplier contracts, raw‑material procurement spreadsheets and wholesale‑partner price sheets rely on this tool for protection. Microsoft’s native recycle bin only holds content for a limited window and gets purged automatically, which used to keep me constantly worried about irreversible human‑caused data loss. I still remember a tense situation earlier this year, when one of our procurement team members overwrote our master pricing spreadsheet for Maplewood Organic Farm. That file contained locked‑in volume‑discount terms and fixed delivery schedules we had spent weeks negotiating. The recycle bin had already lost the original working copy, and we were just two days away from issuing our weekly raw‑material purchase orders. Thanks to AvePoint’s independent nightly snapshot, I could pull the intact version of just that single spreadsheet without rolling back the whole library and wiping other valid recent updates. I also appreciate that I can tailor scheduled backup jobs to only cover our high‑priority SharePoint libraries, skipping unnecessary internal draft folders to cut down backup runtime. The granular item‑level restore is a huge win for our small‑team workflow; I can target one corrupted contract instead of risking mass‑library rollbacks. Even with these strong advantages, missing snapshot tagging and clunky folder‑restore steps still add manual work to my day‑to‑day operations. For our 42‑person regional dairy business, these core backup features remove our biggest fear of permanently losing hard‑won supplier‑negotiated

As a service provider we rely on the AvePoint Confidence Platform to handle our backups and also our data governance for 365 environments. I find that the one location to manage all these things has proven to cut down on the number of screens we have to cycle through to get the information we need. We've also found that when working with the AvePoint team we have been able to expand our use cases for supporting customers. We've also found that when working on day-to-day activity, things like their Ava AI agent have helped in providing us troubleshooting steps or even recommendations on making the environment better. More recently we've been working on the integrations with our distributors, which have allowed for us to provide a single portal for customers to manage your 365 environment and license.

I like the granular item recovery feature of AvePoint Confidence Platform. I also like that it protects items that Microsoft 365 Backup doesn't.