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Aurus

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141 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.4
Serving customers since
2005

Profile Name

Star Rating

82
52
5
2
0

Aurus Reviews

Review Filters
Profile Name
Star Rating
82
52
5
2
0
Laya G.
LG
Laya G.
master student in the ancient Mediterranean world ,history, archaeology and art at Pavia university
09/12/2024
Validated Reviewer
Review source: Organic

RichCall. A Helpful Tool for Visual Customer Support

RichCall is such a helpful tool for customer support! It lets agents video call with customers, making it super easy to guide them through tricky issues. With features like screen sharing and co-browsing, it’s perfect for those moments when showing is better than telling. It’s especially great for tech support or telecom since they often need to walk people through complex stuff. Plus, it can really boost customer satisfaction! Just make sure you have a good internet connection, and you're all set.
Daksh B.
DB
Daksh B.
Student at Graphic Era Hill University Bhimtal
08/17/2024
Validated Reviewer
Review source: Organic

my experience was good but it need some updation in some field like features and interface

provide the client with the url to join the session<br>easy to use<br>customer support is helpful
Warren D.
WD
Warren D.
Digital Marketing Executive at Geekeno
06/13/2024
Validated Reviewer
Review source: Organic

Rich Call is a lifesaver!

The video quality and connectivity is super smooth.

About

Contact

Phone:
+971 50 7301976
HQ Location:
United Arab Emirates, Dubai

Social

@_aurus5_

What is Aurus?

Aurus is a software vendor specializing in enterprise communications and contact center solutions. The company offers a comprehensive portfolio of products that extend the standard capabilities of IP telephony, video conferencing and contact center platforms. Aurus solutions integrate seamlessly into existing IT infrastructure, enabling organizations to build a complete ecosystem of enterprise-grade communication tools. Today Aurus solutions are used by more than 1 000 companies worldwide. All Aurus products can be integrated with each other while remaining fully independent. This modular approach allows customers to deploy only the functionality they currently need and add new capabilities as their requirements grow. Any Aurus product can be tested free for two months, with no hidden conditions or limitations. Aurus also provides assistance with software installation and configuration. Aurus is an official technology partner of Cisco, Avaya, AidioCodes and other leading vendors of PBX and contact center platforms. Learn more about Aurus products on the Aurus website https://aurus5.com/.

Details

Year Founded
2005
Website
aurus5.com