Asandia

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3 reviews
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Average star rating
4.2
Serving customers since
2010
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Asandia Reviews

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Verified User
U
Admin
Small-Business (50 or fewer emp.)
4/5

Having used the product for team email management, this reviewer finds it very usable for tracking team activities. The limitation lies in the frustrating deletion of titles and CC when changing templates.

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Verified User in Financial Services
UF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
07/19/2024
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

FuseDesk Makes Cross-Company Communication Easy

I LOVE that I can search through past emails. If someone calls into the company, I can easily see their communication history, even if it wasn't with me. This helps me solve their issues quicker.
Verified User in Financial Services
UF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
07/18/2024
Validated Reviewer
Review source: Thank You page

FuseDesk is a great software to divvy up emails between coworkers.

I like that I can see all emails coming in and that emails are separated amongst my team.

About

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HQ Location:
Walnut, US

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What is Asandia?

Asandia is the company behind FuseDesk, an innovative help desk and customer support software solution designed to integrate seamlessly with platforms like Keap by Infusionsoft and Salesforce. FuseDesk is tailored to enhance customer relationship management by streamlining support ticket management, providing efficient case handling, and improving overall client communication. The platform offers features such as email and chat support, workflow automation, and detailed reporting to help businesses deliver superior customer service.

Details

Year Founded
2010
Website
fusedesk.com