I like how we could customize and build upon our complex onboarding process. Arrows let us improve and enhance our plans. We learn from every use, making it transparent for clients and internal use. It is also great to see everything in one place and on HubSpot.

It's intuitive on both sides of the field. On the admin side its easy to put together a linear path for your customer to follow. They make it extremely easy to pivot for the bespoke scenarios you will of course come across. On the customer side, we haven't had a single person run into snags or halt their onboarding because of the tool. If anything, when we discover an issue, since we have full visibility via Slack or Hubspot notifications, its on us for putting in a wrong step or not explaining something correctly. It makes for an easy fix in the moment.

As a HubSpot partner agency, Arrows' integration with HubSpot is a game-changer for us. We finally have a system that will allow us to create detailed reports on the service side of our business, allowing us to shape and improve the service that we offer to our clients.