We've internally branded Apty as 'Alfred' - a little helper we've integrated into ServiceNow, Workday, and Salesforce. During the time of implementation, we had a ton of incredibly positive feedback, as it was finally teaching our user base how to use our SaaS software the *right* way. It has streamlined how we implement new workflow processes and has greatly assisted not only our non-technical users, but also our back-end corporate teams to help be reminded how to perform certain tasks. There was a lot of work put into our onboarding experience, primarily when it has to do with benefits. In Workday, the process is long and arduous and can take many hours to complete start-to-finish. With Apty in place, we reduced our call volume of benefits-related questions (during onboarding & open enrollment) by 60%. We have seen continued success with Apty.

The tool is one which anyone without any technical knowledge can get started and you can have your first few workflows implemented in a matter of few minutes. Can be integrated into your page with a few lines of Javascript

Apty is excellent for user adoption, training, and onboarding. The tool makes it easy to develop workflows and the like, which makes development turnaround very fast-paced. In addition, it's very simplistic to use from the end-user and developer perspective since Apty lives in the browser as an extension. I couldn't imagine a better product in this realm. I would highly recommend it to any team that struggles with user acceptance, training, onboarding and/or process alignment.