AppColl provides an integrated solution for patent docketing and billing, better than anything I have seen. It is infinitely configurable, and not only automated in task generation, but easily adjustable according to our firm's needs. And, the technical support is second to none. All of my queries are generally handled same day. I've personally developed 2 patent docketing systems because what the market provided was simply inadequate, or overly complex. AppColl is robust, while easy to use. I'll never look for a better solution.

Every team's workflow is a bit different. AppColl is very configurable. The customer support team is very responsive. They are closely tied to the development team. When I began using AppColl, 7 years ago, they implemented some feature requests for me. However, the product has gradually improved over the years such that it has almost every feature I can think of. Also, the training and online help resources are abundant and accurate, much more so than most SaaS tools. I am a member of the National Association of Patent Practitioners, an organization comprising mainly small firm and solo practitioners. AppColl is by far the most used docketing solution for members. One commonly mentioned feature that is unique to AppColl is the ability to track prior art citations across applciations and families and automatically generate IDS forms.

AppColl is the most intuitive and easy to navigate IP-centric software I worked with over the last 20+ years. The organization of elements in and structure of the web-based interface leaves nothing to be desired (and is even customizable to some degree). The matter and contact search feature is powerful and will pull records accurately even from incomplete entries. There are many automation features that make forms and document creation a snap and AppColl uses autodocketing from Patent Center records. Next to docketing, time keeping and invoice generation is simple. While an available option, I have not yet implemented the IDS module and document management system. In terms of functionality, the system has been up and running with no hiccups or unannouced downtime. It simply works and is there when you need it. Over the years of daily use, this is a remarkably stable, simple, and powerful tool. Best of all, the AppColl support is incredibly responsive and will go the extra mile to explain or help out with features or configurations that are not reaily intuitive.