You can actually see and download for yourself the evidence that is collected automatically. Every integration had well-detailed documentation or step-by-step processes on what needed to be connected and what IAM roles were necessary. When we encountered in issue with the Trust Center, we raised the concern to the Akitra team and they implemented a fix for it in a respectable turnaround time. The founder is always on top of scheduling calls when it comes to discussing new security frameworks or determining which auditing firm would be involved, and the team lead on the customer support double-checks the submitted evidence and policy docs to ensure they match the effective controls.

Two things stood out to me. First, and this is what made the real difference, the support team was with me at every step. Led by Mayank, they were dedicated, they clearly knew the material inside and out, and they were quick to respond whenever I had a question. We meet weekly and the meetings have been really efficient. We get down to the business and wrap up in 5-10 minutes most of the time. Defenitiely the kind of meeting I enjoy. Second, the platform itself is genuinely easy to use. I always knew where I was in the process and what was coming next, so nothing felt like a black box.

Akitra Helped us to get SOC2 within a few months, they are professional and understand the customer needs which cut a lot of discussions and moved forward to our target. Andromeda tool is a perfect tool for organizing our steps until we get certified