Accruent

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339 reviews
  • 22 profiles
  • 43 categories
Average star rating
4.0
Serving customers since
1995
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Star Rating

146
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36
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11

Accruent Reviews

Review Filters
Profile Name
Star Rating
146
137
36
9
11
Steven P.
SP
Steven P.
Mid-Market (51-1000 emp.)
10/27/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

User-Friendly Tracking and Reporting, but Limited Homepage Customization

I like that Accruent Maintenance Connection is user friendly. The tracking keeps all the info in one place and lets me pull reports. Setup was really simple. I had no training, and it was pretty easy to understand and use.
Josh M.
JM
Josh M.
General Maintenance Technician Mid-Market (51-1000 emp.)
10/27/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Solid UI and Performance, but AI and Support Could Be Stronger

User interface is pretty solid, and the information is presented in an understanding way. Pricing is on board with similar products. Support is slightly lacking because it took longer than expected to get some answers on certain topics. The integration is not bad, and the performance of the software is good and does what it should. AI is not the best.
Jazmine W.
JW
Jazmine W.
CMMS CoordinatorSmall-Business (50 or fewer emp.)
10/27/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Centralized Maintenance Management with Great Visibility and Control

What I like best about Accruent Maintenance Connection is its ability to centralize all maintenance activities in one system. It helps streamline work order management, track asset history, manage preventive maintenance schedules, and maintain accurate records for reporting and compliance. The system improves communication between departments and provides better visibility into maintenance operations, making it easier to prioritize work and track completion status.

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HQ Location:
Austin, TX

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What is Accruent?

Accruent is a leading provider of intelligent technology solutions that unify the built environment to connect real estate, facilities, assets and the integrated systems that power them. Accruent’s cloud-based software helps organizations simplify complexity, gain clarity and operate more productively by leveraging AI to transform data into confident decisions that improve how workplaces, workforces and assets perform. Headquartered in Austin, Texas, Accruent serves more than 5,000 customers in over 100 countries.

Details

Year Founded
1995