Easy to operate, fast service, friendly representative to assist the issue.

What I like most is their customer service and the availability of the number we needed. We were unable to find our own vanity phone number that exactly matched our needs, and 800.com was able to get us the exact number we needed. When I wanted to cancel the account, they were understanding and made it easy for me. They are very easy to work with and easy to communicate with, just great. The initial setup was very easy too.

800.com has made it much easier for us to manage and track incoming calls for our spa. Having the memorable vanity number 833-FL-26TOX has helped with branding and makes it easier for patients to recall how to contact us. The call recording has helped a TON. What I like most is the call tracking, how easy it is to transfer to a cell phone when I leave the office, and how easy it is to set up. We switched back from a different company because the service is 10/10. The call tracking feature helps us understand who and where calls are coming from. Being able to forward calls to a cell phone is a huge benefit because we are not always at the front desk. We can still answer patient calls, schedule appointments, and make sure nothing is missed. The setup process was also incredibly seamless. We were able to get our vanity number up and running quickly with no technical issues, and everything was straightforward. We use 800.com alongside our CRM, email platform, and social media advertising. While it isn't directly integrated with our systems, we still manage. It allows us to receive and route calls efficiently while our other software handles appointments, patient records, and more, and together these tools help us provide a smooth experience. The initial setup was seamless and the support was great. I'd rate it a 10 out of 10 to recommend.