I love how 6Storage keeps our data straight and processes all our payments automatically, so we don't have to key in credit cards or manage spreadsheets for people’s payments and amounts due. It always works, and there are no glitches. Payments go through cleanly every month, saving me time and money since my manager doesn't have to fix issues or walk clients through how to use the site. I appreciate the website's design, allowing clients or potential clients to easily see available storages and properties. The initial setup was very easy, thanks to the helpful customer service reps who guided us through the process, even though it wasn't as smooth as we would like. I also considered other options, but 6Storage stood out as the easiest to use and integrate, especially beneficial for a new business and a new manager.

Their interface for owners is great. Easy to maneuver around.

It’s very easy to move tenants in and out, and the search engine in the title bar works good although being able to search by invoice and receipt numbers, phone number and additional contact name would make it even more versatile. Invoice and receipt numbers were in V2. Most of the reports are useful, from the email log to the daily payment report, and overall performance has been good. Pricing for 6S feels reasonable when you consider the benefits of the software, especially compared with other S/W. I’ve also consistently received great support from the 6Storage team whenever I’ve had issues or questions. We haven’t integrated it with our website yet because we’re currently redoing the site. I like the statements for tenants with multiple stalls. In V2 the statement on the tenant screen was a mixture of all the stalls making it very difficult to read. In V3, the statements are by stall. Much easier! One suggestion for 6Storage. I spent my career (now retired) in systems. Part of our ability to build the software we used was to be apart of an 'user' group. This group was made up of, in 6Storage's case of your customers. In the couple of user groups that I belong with, we met once a year to discuss good/not so good features of 6Storage along with future development. It allowed us as users to have real input into the S/W. Positive and constructive criticism along with new ideas were apart of the schedule. These sessions were held in person, in my case either Toronto or LV, where we would spend 5 days learning things we didn't know, helping other and talking over new ideas. some good and some not so much! We would walk away from the week with a list of 10 priorities made up of fixes and new ideas. It worked really well. Food for thought.