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1Channel

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70 reviews
  • 19 profiles
  • 18 categories
Average star rating
4.8
Serving customers since
2006

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1Channel Sales Force Automation

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1Channel Sales Force Automation (SFA) is an AI-powered, comprehensive solution designed to streamline your sales processes, optimize field force productivity, and provide real-time insights for data-driven decision-making. From lead management to performance tracking, 1Channel SFA ensures that your sales team can focus on selling while the platform handles the operational complexities. Key Features: Lead & Opportunity Management: Track leads, prioritize prospects, and manage opportunities seamlessly throughout the sales pipeline. AI-Powered Insights: Leverage AI to forecast sales trends, identify high-potential leads, and make smarter business decisions. Auto Location Tracking: Automatically fetch customer and opportunity locations to minimize manual data entry and improve field accuracy. Field Force Management: Monitor attendance, daily tasks, and performance of your sales reps in real-time. Multi-Device Access: Available on Android and web, ensuring your team stays connected from anywhere. iOS version under review. Activity & Task Tracking: Schedule, track, and manage activities to ensure timely follow-ups and improved conversion rates. Analytics & Reporting: Centralized dashboards provide actionable insights, helping managers make informed decisions. Benefits: Increase sales efficiency and reduce administrative workload. Enhance field visibility and improve accountability. Make data-driven decisions with AI insights and centralized analytics. Reduce duplicate entries and improve CRM data quality. Adaptable to businesses of all sizes and industries. Ideal For: Sales teams, field force teams, distribution networks, and businesses looking to digitize and optimize their sales operations. Why 1Channel SFA: With a user-friendly interface, robust automation, and AI-driven insights, 1Channel SFA empowers businesses to achieve better sales outcomes, increase revenue, and strengthen customer relationships without operational bottlenecks.

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1Channel Customer Relationship Management (CRM)

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1Channel CRM is a comprehensive Customer Relationship Management (CRM) and Sales Automation platform that simplifies, digitizes, and optimizes every stage of the customer journey. Designed for the Indian market, it helps businesses capture leads, track interactions, manage pipelines, automate workflows, and analyze performance — all within a single, intelligent, mobile-ready system. Whether your teams are on the field, in the office, or managing distributors, 1Channel CRM ensures complete visibility, collaboration, and control over customer relationships and sales operations. Key Features and Unique Benefits 1Channel CRM integrates mobility, analytics, and AI to convert customer data into actionable insights and measurable growth. Key Features: Lead & Opportunity Management: Capture, qualify, and track leads through every stage with complete visibility. Customer Database Management: Maintain 360° profiles and communication history in one place. Sales Pipeline Automation: Automate deal progression, follow-ups, and reminders to reduce revenue leakage. AI-Powered Insights: Predict customer intent, forecast sales, and identify cross-sell or upsell opportunities. Omnichannel Communication: Connect email, WhatsApp, and calls for seamless engagement. Task & Activity Tracking: Assign and monitor sales tasks, visits, and meetings in real time. Mobile CRM App: Enable on-the-go updates, lead capture, and order recording. Order & Collection Management: Simplify order entry, payment tracking, and invoicing. Custom Dashboards & Reports: Access real-time analytics and performance metrics. Integration-Ready: Connect easily with ERP, POS, or marketing automation systems. Unique Benefits: 360° Customer Visibility: Every touchpoint, from lead to service, is traceable. Improved Productivity: Automate manual work and focus more on selling. AI Forecasting: Plan targets and territories with predictive analytics. Faster Conversions: Close deals quicker with intelligent alerts and automation. Data-Driven Decisions: Real-time dashboards empower sales leaders with insights. Who It’s For Ideal for sales-driven organizations, SMEs, and enterprises across FMCG, Manufacturing, Pharma, Automotive, Telecom, BFSI, and Consumer Goods sectors. Perfect for teams managing field sales, distributors, or B2B/B2C customers who need one unified CRM for growth and visibility. What It Does for Them 1Channel CRM streamlines lead management, enhances customer engagement, and drives sales performance through automation and AI. It helps teams track leads, automate follow-ups, forecast sales, and manage orders efficiently — enabling data-driven decisions and smarter selling. In short, 1Channel CRM is not just a tracking system — it’s an intelligent, AI-powered CRM platform that transforms sales operations into a connected, data-driven, and customer-focused ecosystem.

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1Channel Trade Promotion Management

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1Channel Trade Promotion Management gives CPG and FMCG brands a single system to design, execute, and track trade promotion schemes across every distribution channel. Marketing and sales teams build multi-tier schemes (buy X get Y, slab discounts, value/volume schemes) with region- and customer-specific pricing, then push them live to field reps and distributors without manual circulars. Multi-level approval workflows route scheme requests through the right stakeholders before they go live, so nothing ships without sign-off. In the field, sales reps and distributors see auto-applied schemes at the point of order on the mobile app, removing manual calculation errors. Real-time dashboards track scheme performance, redemption rates, and ROI by scheme, region, and distributor, giving trade marketing teams the visibility to course-correct spend during the promotion window instead of after it closes. Built on 1Channel's cloud-based distribution and sales automation platform, it integrates with the same order, inventory, and distributor data used across 1Channel's DMS and SFA modules, so promotion spend and impact can be analyzed alongside the rest of the go-to-market operation.

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1Channel Sales Team LMS

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1Channel Sales Team LMS is a learning management system built for field sales teams, channel partners, and retail staff rather than office-based learners. It supports four training formats: classroom sessions with photo-verified attendance, virtual sessions via Google Meet, Teams, or Zoom, in-store sessions where trainers mark attendance with geo-tagged photos, and self-paced eLearning content with engagement-time tracking. The admin portal organizes content into categories and modules assigned by employee level, with a quiz builder supporting both standard and gamified image-based quizzes, and a leveling system with configurable promotion criteria. Dedicated native Android and iOS apps serve trainers and employees differently: trainers get session scheduling and offline attendance capture, while employees get quizzes, badges, certificates, and leaderboards. Real-time analytics track employee progress, module completion, quiz performance, and trainer effectiveness across the organization.

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1Channel Warehouse Management Software

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1Channel Warehouse Management Software gives FMCG and distribution businesses complete visibility and control over their warehouse network. The dashboard tracks total warehouses, sellable stock, inventory value, orders processing, and stock in transit in real time, with batch-level tracking and low-stock alerts. Inventory is organized by Brand, Category, Product, and SKU, with configurable unit conversions for carton, box, and piece-level quantities. Multi-warehouse management supports warehouse-wise stock visibility, automatic stock allocation during order processing, and transfer tracking between warehouses. Automated replenishment triggers reorders when stock hits configured thresholds, with approval-based workflows. GRN and returns management supports partial acceptance, discrepancy visibility, and credit note generation. Warehouse analytics track inventory value, SKU turnover, and transfer volumes, with real-time reports exportable to Excel.

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1Channel Inventory & Stock Management Software

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1Channel's Inventory & Stock Management Software gives brands, distributors, super stockists, and field teams real-time visibility into sellable stock, transit stock, and stock value across every warehouse and channel from one centralized dashboard. The platform supports warehouse transfer management with full movement tracking and audit history, batch and expiry tracking with FIFO, LIFO, and FEFO allocation models, and automated replenishment triggered by configurable minimum stock thresholds. Multi-level inventory operations span company, super stockist, distributor, and retailer hierarchies with role-based visibility and approval workflows. Built-in stock reconciliation tools help teams quickly resolve mismatches and opening stock adjustments, while analytics and reporting give operations leaders a clear, real-time picture of inventory health across the distribution network.

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1Channel Batch & Expiry Management Software

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1Channel's Batch & Expiry Management Software helps distributors, warehouses, and enterprise supply chains maintain accurate inventory visibility with configurable stock allocation, automated expiry handling, and real-time inventory tracking across locations. The platform tracks stock quantity, movement, and availability at individual batch level, with automatic FEFO allocation to reduce expiry losses and improve stock rotation. Teams can configure FIFO, LIFO, or FEFO dispatch logic depending on operational requirements, with complete visibility into expiry-sensitive inventory during allocation, dispatch, returns, and transfers. Multi-warehouse inventory control keeps transfers accurate through built-in stock reconciliation, while a centralized dashboard shows inward, outward, transit, sellable, and allocated stock in real time, along with batch tracking and GRN support for accurate goods receipt and reconciliation.

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1Channel GRN & Inward Management Software

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1Channel GRN & Inward Management Software helps distribution businesses track incoming stock receipts for distributors and super stockists. It validates ordered vs received quantity per GRN and automatically notifies the higher-level entity when a discrepancy is found, with dispute resolution through returns and credit notes. The software assigns incoming stock to specific receiving warehouses across a multi-warehouse network, captures batch details and expiry dates during GRN, and applies FIFO/FEFO allocation logic so products expiring sooner are dispatched first. It supports post-GST inward workflows (accept full quantity first, handle disputes later), warehouse-to-warehouse stock transfers, and automatic replenishment orders when SKU-level stock drops below a configured threshold. GRN approval workflows can be configured up to 7 levels deep with role-based routing, escalation rules, and Email/WhatsApp notifications. 24+ reports cover GRN status, inventory analytics, and stock movement history, with CSV export for team-wide access.

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1Channel Product & SKU Management

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1Channel Product & SKU Management Software helps distribution businesses manage their complete product catalog with a configurable hierarchy, unit of measurement conversions, product variants, and SKU-level visibility across inventory, orders, pricing, and analytics. It supports a configurable Brand to Category to Product to SKU structure, with unit of measurement conversions (e.g. 1 box = 10 packets, 1 packet = 4 pieces) used during order placement calculations. Each product SKU can have different sizes, colors, or variants, and all SKUs can be managed through bulk imports or individually from a central Product Hub. The platform gives SKU-level inventory tracking (total SKUs, inventory value, in-transit stock, current stock levels) with batch management using FIFO and FEFO allocation logic, and product-wise pricing configured at individual SKU level. An AI assistant helps answer product-related queries.

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1Channel Distributor Self-Service Portal

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1Channel Distributor Self-Service Portal is a complete B2B ordering platform where distributors and super stockists can place retailer orders, manage inventory, process payments, and track deliveries. It is accessible from web and mobile, with automatic stock, pricing, scheme, and credit limit validation during order placement. When a distributor logs in, all customer orders from the app appear, and the distributor can also create orders manually for retailers by selecting customer, warehouse, and payment type. The system automatically checks stock availability, applicable schemes, pricing, and credit limit at order placement, ensuring accurate B2B ordering without manual errors. Once an order is placed, stock allocation happens automatically, a delivery note is generated, dispatch is completed, and the invoice becomes available directly from the portal. The mobile portal shows active targets, sales analytics, order history, top-selling SKUs, and target vs achievement details, along with market visit and customer management tools. Role-based access lets distributors, super stockists, admins, warehouse users, and field teams each see a different portal view, and an AI assistant helps answer questions about orders and the system.

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1Channel Distributor Analytics & Reporting

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1Channel Distributor Analytics & Reporting gives distribution businesses 24+ default reports, real-time dashboards, and configurable filters to track orders, revenue, inventory, outstanding payments, scheme utilization, and distributor performance across their network. The main dashboard shows KPIs, sales trend charts, top products, and order status distribution, with data refreshed in real time and a default 30-day view. Reports can be filtered by warehouse, brand, status, material, customer, and other parameters, then exported to CSV. Exported reports remain available in a dedicated Exports section for 7 days with shared, team-wide access, and reports open in a side panel so users can explore data without leaving the current screen. Coverage includes order and revenue analytics, inventory and stock reports down to SKU and batch level, outstanding balance and credit limit utilization tracking, and target achievement analytics across monthly, quarterly, and yearly cycles. A mobile analytics dashboard gives field teams sales trends, top-selling SKUs, coverage data, and target vs achievement details on the go.

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64
4
1
0
1

1Channel Reviews

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Profile Name
Star Rating
64
4
1
0
1
Anjali T.
AT
Anjali T.
Management Enthusiast
11/17/2022
Validated Reviewer
Verified Current User
Review source: Organic

Best CRM for Merchandising

Assistive is infinitely configurable and can easily be adjusted to make changes quickly. Catching up with the team becomes easy as I have custom dashboards tailored to my needs.
Krishna K.
KK
Krishna K.
Assistant Manager at Okaya Power Group
11/17/2022
Validated Reviewer
Verified Current User
Review source: Organic

Best CRM for Assignment and Tracking

I like the in-built report builder, as I my-self can generate and save the custom reports as and when required, this actually comes handy, and the interface of the CRM is also good.
SS
Sukhpreet S.
11/16/2022
Validated Reviewer
Verified Current User
Review source: Organic

It is a great feeling working with 1Channel.

Studying or further translating data is made very easy by 1Channel. The data is always updated time to time so that we do not have to depend on anyone.

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HQ Location:
Gurgaon/Gurugram, Haryana

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@AssistiveCRM

What is 1Channel?

1Systems SaaS Private Limited is a technology company specializing in Software as a Service (SaaS) solutions. Their platform, accessible via the website https://www.getassistive.com/, offers innovative tools designed to enhance productivity and streamline business operations. The company's solutions focus on delivering accessible and user-friendly software applications that cater to diverse organizational needs, aiming to improve efficiency and communication within businesses.

Details

Year Founded
2006
Website
www.1channel.co