Zoho Expense Reviews (1,548)

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Zoho Expense Reviews (1,548)

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4.5
1,548 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and automated receipt scanning features of Zoho Expense, which significantly streamline expense tracking and reporting. The intuitive interface and seamless integration with accounting software enhance overall efficiency, making it a reliable choice for businesses. However, some users note that the initial setup can be complex, requiring time and clear policies.

Pros & Cons

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Ishan S.
IS
Ishan S.
Manager and Dietician at Chaitanya Homoeo Clinic, Medical Store Owner, Content Creator
Hospital & Health Care
Small-Business (50 or fewer emp.)
"Very Helpful for Managing Daily Work Expenses, Reports and Business Activities"
5/5
What do you like best about Zoho Expense?

I work as a Dietician & Nutritionist, manage a homeopathy clinic, and also create health education content and awareness material for online platforms, so during regular work i handle many different types of expenses related to clinic operations, educational activities, travel, internet usage, meetings, printing work and awareness programs. zoho Expense helps to keep daily work expenses, records and spending activities properly organized without making the process complicated. Zoho Expense helps keep all these records more structured from one place. Adding expenses, uploading receipts and creating reports feels simple even during busy work. one thing i really like is smart receipt scanning because bill details gets detected automatically most of the time, which saves good amount of time during regular expense management. Bulk expense entry and report creation is also very useful while handling many small expenses together.

another useful thing is expense categories, approval workflow and policy management. Different work related expenses like office supplies, internet bills, travel, educational event costs and operational spending can be managed separately, so tracking monthly records becomes much easier. Mobile app usability is also good because I can quickly upload receipts or check reports during outside work or awareness related activities.

performance has been smooth during regular use and sync between devices also works properly most of the time. Search filters, reimbursement tracking and report export features are also helpful while checking older records and managing business related activities. Integration with other work tools feels smooth and it fits naturally into daily workflow without creating extra manual work. Another good thing is that Zoho Expense gives detailed control without feeling too technical or confusing. Overall, Zoho Expense has been very practical for managing clinic expenses, educational activity costs and regular business related spending in a more organized and professional way. Review collected by and hosted on G2.com.

What do you dislike about Zoho Expense?

receipt scanning works well most of the time, but occasionally some bill details still need manual correction depending on receipt quality. Mobile app performance has been good overall, although sometimes syncing or loading larger reports can feel slightly slow. while managing many expenses and reports together, a few sections can feel little crowded because there are many options and settings visible at the same time. Review collected by and hosted on G2.com.

Shivanath D.
SD
Shivanath D.
CEO
Small-Business (50 or fewer emp.)
"Easy to Use with Seamless Syncing and Auto-Scan"
5/5
What do you like best about Zoho Expense?

I like how easy it is to use, especially the syncing with books and the auto-scan feature. Review collected by and hosted on G2.com.

What do you dislike about Zoho Expense?

The biggest thing I wish Zoho Expense had is automatic import for non-UAE cards as well. I also think it needs to be a bit easier to use when managing multiple accounts across multiple countries. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Zoho Expense Makes Expense Tracking Fast, Intuitive, and Startup-Friendly"
4.5/5
What do you like best about Zoho Expense?

Zoho Expense has become my preferred expense management solution as a startup founder. The platform is easy to set up, highly customizable, and significantly reduces manual work through its receipt scanning and mobile app features. I particularly appreciate the professional expense reporting, reimbursement tracking, and seamless integrations with Zoho Books and QuickBooks. Overall, it provides excellent value for startups, entrepreneurs, and MSMEs looking for a practical and automated way to manage business expenses. Review collected by and hosted on G2.com.

What do you dislike about Zoho Expense?

There are still a few areas where Zoho Expense could be improved.

First, while the category and subcategory customization options are quite flexible, I would like the ability to completely remove unused default subcategories instead of only being able to disable or work around them. This would help organizations maintain a cleaner and more streamlined expense structure.

Second, I would appreciate greater flexibility in report management. Currently, once an expense has been assigned to a report and submitted, it cannot easily be reused in another report without recalling the original report or deleting it altogether. In some cases, businesses may want to generate multiple reports using the same underlying expenses for different purposes, such as reimbursement requests, monthly summaries, project-based reporting, or management reviews. Having the ability to reference or include the same expense across multiple reports without disrupting existing submissions would make the reporting process significantly more flexible.

That said, these are relatively minor limitations compared to the overall value the platform provides. The receipt scanning, mobile app convenience, expense tracking, reporting capabilities, and accounting integrations make Zoho Expense an excellent solution for startups, entrepreneurs, and growing businesses looking to establish efficient financial processes. Review collected by and hosted on G2.com.

Verified User in Renewables & Environment
UR
Verified User in Renewables & Environment
Small-Business (50 or fewer emp.)
"Powerful Expense Tracking, but Setup Complexity Demands Clear Policies and Training"
2.5/5
What do you like best about Zoho Expense?

Zoho Expense helps us keep all staff expenses, receipts, travel costs, and project-related spending in one place. The biggest benefit is that receipts can be uploaded immediately, approvals can be tracked properly, and finance can reconcile costs more accurately. It also helps us allocate expenses to the correct project or department, which gives management better visibility and control over project profitability. Review collected by and hosted on G2.com.

What do you dislike about Zoho Expense?

The main downside is that Zoho Expense can feel slightly complex during the initial setup, especially when creating policies, approval flows, categories, projects, and country-specific rules. It can also become messy if staff do not upload receipts correctly or allocate expenses to the right project. The system works well, but it needs clear internal rules and training so everyone uses it consistently. Review collected by and hosted on G2.com.

Vinod K.
VK
Vinod K.
Admin
Small-Business (50 or fewer emp.)
"Zoho Expense Makes Expense Management Simple, Efficient, and Transparent"
5/5
What do you like best about Zoho Expense?

We use Zoho Expense, and it has made our expense management simple and efficient. It allows us to track, approve, and manage both company and employee expenses easily, with full transparency throughout the process. Overall, it’s a reliable tool that supports smooth day-to-day financial operations. Review collected by and hosted on G2.com.

What do you dislike about Zoho Expense?

Nothing to complain about—it's all good and user-friendly. Nothing to complain about—it's all good and user-friendly. Review collected by and hosted on G2.com.

Patrick Ryan S.
PS
Patrick Ryan S.
Notary Public
Legal Services
Small-Business (50 or fewer emp.)
"A Streamlined, Stress‑Free Way to Manage Expenses"
5/5
What do you like best about Zoho Expense?

What I like best about Zoho Expense is how effortlessly it streamlines the entire expense‑tracking process. The automation is genuinely impressive — from scanning receipts to auto‑filling details, it eliminates the tedious manual work that usually slows teams down. The interface is clean, intuitive, and easy for anyone to pick up, which makes onboarding smooth and stress‑free.

I also appreciate how well it integrates with other tools in the Zoho ecosystem and popular accounting platforms. Approvals, reimbursements, and reporting all flow in one place, giving me real‑time visibility and control without any clutter. It saves time, reduces errors, and keeps everything organized, which is exactly what great expense software should do. Review collected by and hosted on G2.com.

What do you dislike about Zoho Expense?

What I dislike about Zoho Expense is that some of the workflows can feel a bit rigid at times. While the platform is powerful, certain settings and approval paths require extra steps to adjust, which can slow things down when you’re trying to make quick changes. The mobile app, although convenient, occasionally feels less responsive than the desktop version, especially when uploading multiple receipts in a row. Review collected by and hosted on G2.com.

RL
Regina L.
Owner
Small-Business (50 or fewer emp.)
"Brilliantly Flexible Receipt Scanning That Keeps Me Organised"
5/5
What do you like best about Zoho Expense?

I love that you can upload multiple images, or simply take a picture of the receipt. The flexibility of this app is brilliant and the way it helps me organise is exactly what i was looking for. Claude was the one to recommend this app and it is spot on. The way I can enter currencies during my trip and it all converts to one designated currency is perfect. Review collected by and hosted on G2.com.

What do you dislike about Zoho Expense?

So far it all works well, I'm just starting to use it, so I haven't found anything missing as yet. Perhaps one thing I need to learn is how to add the floating deposit as a base to all trips, right now I have added it to a specific trip - I need to figure Review collected by and hosted on G2.com.

Diana D.
DD
Diana D.
HR Manager
Small-Business (50 or fewer emp.)
"Payroll Syncing and Filters That Make Reporting Easier"
4.5/5
What do you like best about Zoho Expense?

I like the payroll syncing feature. Also the filter option Review collected by and hosted on G2.com.

What do you dislike about Zoho Expense?

It would be helpful if the required fields for submitting a report were a little more user-friendly. The UX/UI during the report submission process could also be improved to make it clearer and easier to complete. Review collected by and hosted on G2.com.

Dom M.
DM
Dom M.
Vice President of Food Safety, Quality & Regulatory
Small-Business (50 or fewer emp.)
"An Easy, Organized Way to Manage Expenses, Receipts, and Reimbursements"
4.5/5
What do you like best about Zoho Expense?

Easy tool for managing employee expenses, receipts, and reimbursements in a much more organized way. Review collected by and hosted on G2.com.

What do you dislike about Zoho Expense?

Some areas of the platform can feel less intuitive during the initial setup, especially when configuring integrations, approval workflows, or advanced accounting settings. The mobile receipt upload and syncing can also be inconsistent at times, depending on the bank or connection used. Review collected by and hosted on G2.com.

CW
Craig W.
DIrector
Small-Business (50 or fewer emp.)
"Customisable Reports, Accurate AI Insights, and Fast Processing"
5/5
What do you like best about Zoho Expense?

I like the customisable reports, all the information I do need, and nothing that I don't. The Ai is good and I find the interpretations accurate. The speed of processing is also a lot better than other software I have tried. Review collected by and hosted on G2.com.

What do you dislike about Zoho Expense?

All seems good. I don't personally need the ability to log the receipt, then send it for approval. But its only 1 step Review collected by and hosted on G2.com.