The ability to offer customers a suite of return options Review collected by and hosted on G2.com.

Managing certain aspects within the portal can sometimes be quite manual Review collected by and hosted on G2.com.

When Stacey stepped in to address some of the outages and issues we've had and having, due to a complaint raised. Review collected by and hosted on G2.com.

CS was slow to respond. Support was lacking Review collected by and hosted on G2.com.

Good contact, easy to communicate with the team and respond quickly. Review collected by and hosted on G2.com.

Return Reasons - We have to use the ones that are already populated and cannot generate our own unless we pay £750 Review collected by and hosted on G2.com.

We have built really good working relationships with ZigZag and know that we work well together to achieve the best outcome for our mutual clients. Like the way that we have a really open and honest relationship, if there are any concerns we can raise these and come to a resolution. Review collected by and hosted on G2.com.

Sometimes responses can be a little bit slower than we would like, however we do get a response. Review collected by and hosted on G2.com.

easy returns from Mondial Relay lockers. Review collected by and hosted on G2.com.

no negative points to report yet

no negative points to report yet Review collected by and hosted on G2.com.

The system is very user friendly and easy to understand. We receive returns for many different retailers yet have no difficult sorting these based on the Zig Zag systems intelligent sortation guidance Review collected by and hosted on G2.com.

No issues to report! We are very happy with the system Review collected by and hosted on G2.com.