Younium Reviews (63)

Reviews

Younium Reviews (63)

4.2
63 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise Younium for its ease of use and flexibility in reporting, which significantly enhances their subscription management and invoicing processes. The intuitive interface and responsive support team contribute to a smooth user experience, allowing for quick access to vital financial metrics. However, some users note that the system can be slow at times, impacting efficiency.

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GJ
Geir J.
Customer Service Manager
Mid-Market (51-1000 emp.)
"Flexible Subscription Management with great support service"
4.5/5
What do you like best about Younium?

I really like that Younium is very flexible and has a lot of features that can be tailored to our needs. I also think the Insights functionality is very useful, along with the possibility to create custom fields. Review collected by and hosted on G2.com.

What do you dislike about Younium?

What we find a little bit difficult is the complexity around orders and change orders, and how the dates are influencing the charges. Also, the initial setup was a little bit complex with CSV templates for importing products and charges. Review collected by and hosted on G2.com.

Rutger d.
RD
Rutger d.
Finance Director
Small-Business (50 or fewer emp.)
"Highly Flexible Platform That Meets a Wide Range of Needs"
4.5/5
What do you like best about Younium?

Younium offers a high degree of flexibility and can generally meet a wide range of requirements and needs. That said, this also means there’s a lot of functionality to navigate at first, which can feel a bit overwhelming in the beginning. Review collected by and hosted on G2.com.

What do you dislike about Younium?

At times, the platform can feel a bit complex to navigate. For our team, the quoting module also felt somewhat limited, especially when we needed more flexibility. Review collected by and hosted on G2.com.

Ruan V.
RV
Ruan V.
Group Finance Manager
Small-Business (50 or fewer emp.)
"Great Billing Automation, but Insights and Reporting Need More Depth"
3.5/5
What do you like best about Younium?

Billing automation and revenue completeness Review collected by and hosted on G2.com.

What do you dislike about Younium?

Insights could be better. The level of detail is quite limited.

I usually encounter bugs within the insights

The reports section could be be improved by making finance related reports reports available (for example and AR report). Point in time information is also not possible. For example, if I would like to see our AR at a historic point in time it is not possible to extract this detail. I need to extract two separate reports and adjust for these manually to get the desired output.

There is not an indexing feature available that allows use to apply annual standard index increases in an easy way. Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Great Metrics and Easy Reporting Insights"
4.5/5
What do you like best about Younium?

The metrics are great, and it’s easy to pull the data I need for reporting on those metrics. There is an integration with ExactOnline which is helpful as we use Younium as our invoicing tool so important that those two are connected.

I find the dashboards easy to navigate and are good use for stakeholder management. Review collected by and hosted on G2.com.

What do you dislike about Younium?

There’s a bit of a learning curve when it comes to understanding the system. That said, support has been quick to respond whenever I’ve had questions or run into difficulties. Review collected by and hosted on G2.com.

Mattias T.
MT
Mattias T.
Customer Success Manager
Small-Business (50 or fewer emp.)
"Powerful Reporting, Excellent Support, But Complex Onboarding"
4/5
What do you like best about Younium?

I like that Younium has very deep report capabilities. Their support is really good, which is extremely valuable because it's a complex system and helps me use it effectively. I also like the UI. Review collected by and hosted on G2.com.

What do you dislike about Younium?

Since it is a very deep system, it takes a while to onboard new users in the system. It can be a bit challenging to set up the payment plan correctly. There are many dates and many fields to keep in mind in order to get the outcome you desire. It was quite difficult in the beginning because we didn't have a good view of the complexity of the system. When we imported our payment plans for the first time, there were a bit of issues with the dates of the payment plans. Review collected by and hosted on G2.com.

OH
Ole Henrik H.
Mid-Market (51-1000 emp.)
"Effortless Subscription Management, Sensible Built-in Processes"
4.5/5
What do you like best about Younium?

I like the built-in processes of Younium that just make sense and the great UI. I appreciate that they are developing new features a lot these days, listening to feedback, and putting customers in contact with core product developers. The initial setup was quite easy, which was helpful. Review collected by and hosted on G2.com.

What do you dislike about Younium?

I don't dislike anything about the system itself. It has some minor weaknesses, but the team in Younium are on top of these. But, if they could have standard ERP connectors built in, it would help us quite a lot. We are relying on third party solutions now, which has caused some problems. If Younium had built it themselves, they would know the validation rules and logic behind on another level than a third party. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Clean UI and Easy Reporting, But KPI Definitions and Report Reuse Need Work"
3.5/5
What do you like best about Younium?

The interface is clean, and I like how easy it is to see what customers are paying and get a clear overview whenever I need it. Pulling reports is straightforward, and I can find the information quickly without having to dig around too much. Review collected by and hosted on G2.com.

What do you dislike about Younium?

One downside is that you can’t use “save as” for reports, which makes it harder to reuse them when you only need slightly modified versions. I’m also not fully used to the new Insights yet, so I tend to fall back on the old version. Another gap is the lack of clear KPI definitions: beyond the short descriptions provided, I’d like to understand exactly how each KPI is calculated and which sources the data comes from. Review collected by and hosted on G2.com.

Response from Sofie Murphy of Younium

Thanks a lot for your review! Great to hear you appreciate the clean interface and how easy it is to get a clear overview of what customers are paying and pull reports quickly.

Your feedback on report reuse (“save as”), clearer KPI definitions, and getting more comfortable with the new Insights has been passed on to our product team for review. We appreciate the detailed input!

Thanks again for sharing! Please feel free to reach out if you have any further questions or feedback.

Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Efficient SaaS Billing and Insights, Needs Reporting Enhancement"
4/5
What do you like best about Younium?

I really appreciate the simplicity of Younium. I use both the order module and the Insights a lot. The order module is flexible and quite easy to use. The Insights give me the different views I need to be updated on the SaaS KPIs. The initial setup was quite easy; I spent some time understanding the onboarding process, but I think it all in all went well once we got to know the product better. Review collected by and hosted on G2.com.

What do you dislike about Younium?

I would suggest better reporting features, it is very difficult to create customized reports, it could also be useful to have better view of loss on receivables. Review collected by and hosted on G2.com.

Andreas S.
AS
Andreas S.
Head of Product
Small-Business (50 or fewer emp.)
"Easy, powerful and robust Invoice Management"
4.5/5
What do you like best about Younium?

I enjoy using Younium for order management and invoice creation, as it significantly eases the process that would otherwise be cumbersome without such a solution. The robustness of Younium is something I appreciate, as we encounter very few issues, ensuring a reliable experience. Additionally, the intuitive nature of Younium makes it approachable even for someone like me who is not a trained economist, highlighting its user-friendly design. The workflow is highly efficient, accommodating the large volume of invoices we send and the numerous orders that need tracking, which enhances our overall productivity. Moreover, the initial setup, despite its complexity due to the numerous configuration options, was made simple with the assistance of Younium's competent customer service team, facilitating a smooth transition. Review collected by and hosted on G2.com.

What do you dislike about Younium?

I haven't been able to take full advantage of the insights part of Younium because it's too hard to validate numbers and fix them when they don't add up for different reasons. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Needs Clearer Subscription Overview and More User-Friendly Invoice Templates"
3.5/5
What do you like best about Younium?

The reporting is great. It's really nice to be able to create reports for many different variables (literally so many options).

Creating a subscription is very easy.

Sharing the platform to diffierent users is very easy, and it's great that we can create different user types with different access points. Review collected by and hosted on G2.com.

What do you dislike about Younium?

There is a lack of clarity as to what line items are active for a client if you use a product and not all items are used. You then need to have a lot of "0s" in your subscription overview.

Creating templates (Invoices/reminders) etc, is not user friendly.

It would be nice to be able to change the start date of an order without having to change each line item individually. Review collected by and hosted on G2.com.

Response from Sofie Murphy of Younium

Thanks a lot for your review! Great to hear you’re enjoying the reporting flexibility, how easy it is to create subscriptions, and the ability to manage different user roles and access levels.

Your feedback on clearer visibility of active line items, improving the template creation experience, and making it easier to adjust order start dates has been passed on to our product team for review. We appreciate the detailed input!

Thanks again for sharing!