WorkSpan Reviews (29)

Reviews

WorkSpan Reviews (29)

4.3
29 reviews

What do users say?

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Users consistently praise the ease of use and collaboration capabilities of WorkSpan, highlighting its effectiveness in managing partner relationships and streamlining processes. Many appreciate the ability to create customized reports and track opportunities efficiently, although some note that the user interface can be confusing for new users.

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Nikhil S.
NS
Nikhil S.
Customer Success Manager
Enterprise (> 1000 emp.)
"WorkSpan Usage Review"
4/5
What do you like best about WorkSpan?

I have been using this on daily basis and it's easy to use to track all accounts, their lifecycle, and their performance based incentive. The best part is it has multiple types of report that you can work with and you can also customise the reports as per your requirements with multiple dashboard if you want it to present to your boss or management. Review collected by and hosted on G2.com.

What do you dislike about WorkSpan?

As always, there are two sides of a coin. WorkSpan has some negative points as well to consider. For a first time user, the UI, the options, different dashboard aren't intuitive. It would take some handholding to tell the new user how and where to navigate. Also, the payout statuses changes way too frequent which creates a lot of confusion if this tool is your goto tool for tracking. Nevertheless, the support is awesome and very prompt on the raised tickets. Review collected by and hosted on G2.com.

Sebastian T.
ST
Sebastian T.
Revenue Operations Project Manager
Mid-Market (51-1000 emp.)
"Good Collaboration for our Co-Sell Program"
4/5
What do you like best about WorkSpan?

The WorkSpan team was good at bringing us up to speed about how WorkSpan can help with our Co-Sell management. They have a strong team between the consulting side and people on the technical team.

It was relatively easy to implement and roll out to our field. The initital feedback from our sales team is good, and people are seeing the value in having WorkSpan in our Salesforce instance and how it will help them work better in the marketplace and partner with the AWS team. Review collected by and hosted on G2.com.

What do you dislike about WorkSpan?

I think this was more of an issue with how we first started the kick-off, we should have had the right stakeholders internally involved. I joined later due to being off on a Pat leave. Our future iterations of WorkSpan will be easier.

We had a product feedback session as there were a couple of gaps with how the Salesforce package is setup, and limitations on the address fields. Review collected by and hosted on G2.com.

TF
Tanya F.
Senior Executive
Mid-Market (51-1000 emp.)
"WorkSpan Review"
4.5/5
What do you like best about WorkSpan?

I like that it enables organizations to co sell and co invest with partners efficiently. Review collected by and hosted on G2.com.

What do you dislike about WorkSpan?

Sometimes the platform doesn’t work correctly Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
UC
Verified User in Computer & Network Security
Small-Business (50 or fewer emp.)
"Great, could be better UI"
5/5
What do you like best about WorkSpan?

LeanTaas Weekly Team Meeting, Ease of Integration Review collected by and hosted on G2.com.

What do you dislike about WorkSpan?

Complex on UI! Customization Limitations! Review collected by and hosted on G2.com.

Haig C.
HC
Haig C.
Mid-Market (51-1000 emp.)
"Lots of Potential to Collaborate via Workspan"
4/5
What do you like best about WorkSpan?

Workspan facilitates sharing data between organizations to help drive opportunities without having to do lots of double-entry work. That ensures better use/adoption of the platform. Review collected by and hosted on G2.com.

What do you dislike about WorkSpan?

While the training was comprehensive, I found it hard to align the training modules with our implementation. After the training, I felt I had a good handle on how to use Workspan and then found myself struggling to make my instance match what I had seen in the training. Also, sharing data between organizations via tools like Salesforce is great; but, it involves getting admins to make changes and that may difficult in some organizations. Review collected by and hosted on G2.com.

SS
Shinji S.
Enterprise (> 1000 emp.)
"WorkSpan Access"
4/5
What do you like best about WorkSpan?

I am finally getting used to using it and find it easy to get information and easy to read. Review collected by and hosted on G2.com.

What do you dislike about WorkSpan?

I think that screen transitions take time and that granting access rights to new users is complicated.

However, this may be largely a problem due to internal systems Review collected by and hosted on G2.com.

HB
Hitesh B.
Enterprise (> 1000 emp.)
"Wonderful to use, ease of keeping track of opportunities"
5/5
What do you like best about WorkSpan?

Create reports according to my own feasibility. Act as a single pane of glass for me to look around my Lci and keep track of them, just a click away. Review collected by and hosted on G2.com.

What do you dislike about WorkSpan?

There are still a few glitches, but who is focusing on some dislikes when you have immensely useful things that make your life much easier? Review collected by and hosted on G2.com.

Massimo R.
MR
Massimo R.
SAP Strategic Alliance Manager - Italy at OpenText
Enterprise (> 1000 emp.)
"pretty good"
3.5/5
What do you like best about WorkSpan?

usefule for my daily work following our partner Review collected by and hosted on G2.com.

What do you dislike about WorkSpan?

not all the relevant field are available, and the update are not so frequently Review collected by and hosted on G2.com.

Marcos F.
MF
Marcos F.
Sales Manager
Small-Business (50 or fewer emp.)
"Works just fine with many vendors"
4.5/5
What do you like best about WorkSpan?

Easy to use and find claims, integration with many vendors Review collected by and hosted on G2.com.

What do you dislike about WorkSpan?

It would be great to single sign on from vendors' partner portals Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"Simple platform very intuitive"
5/5
What do you like best about WorkSpan?

Workspan is used in a workflow of Cisco for rebates and incentives Review collected by and hosted on G2.com.

What do you dislike about WorkSpan?

poor the integration with email. Often I don't know if a task is completed or not. Probably it is suitable to integrate the alerts with email Review collected by and hosted on G2.com.