Workforce.com Reviews (122)

Reviews

Workforce.com Reviews (122)

4.5
123 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the user-friendly interface and excellent customer support provided by Workforce.com, which significantly enhances their HR and scheduling processes. Many appreciate how the platform streamlines operations, making tasks like timesheet management and rota scheduling much easier. However, some users note that the initial setup can be complicated and time-consuming.

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James B.
JB
James B.
Manager
Small-Business (50 or fewer emp.)
"Workforce is a simple great tool"
4/5
What do you like best about Workforce.com?

The ability to create template rotas so future rotas are simple s you can just drag and drop stuff on to shifts. Easily look back at peoples completed hours and also receiving shift feedback from employees and that all staff have a access to a schedule and platform where they can book time off Review collected by and hosted on G2.com.

What do you dislike about Workforce.com?

In terms of rota building software I have no real qualms with it. It works well. Sometimes onboarding staff has glitches and can casue issues and sometimes they become auto assigned to wrong teams but when you sort these problems out there are no further issues I find. Review collected by and hosted on G2.com.

Rhea H.
RH
Rhea H.
Box Office Manager
Small-Business (50 or fewer emp.)
"Great software"
4/5
What do you like best about Workforce.com?

I like how the app is really user-friendly and that each person's version of workforce can be different depending on how best you want to read the rota. I also like how you can create templates in workforce and carry them over to future weeks with ease. It lets you easily see where gaps have emerged in the rota. in a simple way. Review collected by and hosted on G2.com.

What do you dislike about Workforce.com?

I wouldn't say I like how sometimes it isn't as user-friendly as I would like it to be. For instance, to change something in a profile, it does take sometimes several steps on different tabs to find the information or setting you need to change. I do think the shfit swap feature could do with some improvement, as it would be useful for it to be able to send you email alerts if there are shifts that haven't been claimed. Review collected by and hosted on G2.com.

Verified User in Hospitality
UH
Verified User in Hospitality
Small-Business (50 or fewer emp.)
"Helpful support when needed"
5/5
What do you like best about Workforce.com?

The website is user friendly, simple and I know that if I need help there's always fast online support. I even had the support team zoom video call for support once. Review collected by and hosted on G2.com.

What do you dislike about Workforce.com?

If you're part of a mid sized company where head office are the only admins you are limited in what you can do and support don't help you with admin settings anymore. I'm stuck with a few things now and I'm not an admin. Review collected by and hosted on G2.com.

AQ
Alex Q.
Bar Manager
Small-Business (50 or fewer emp.)
"Very modern and sleek, with a couple of teething issues"
4/5
What do you like best about Workforce.com?

Easy to find out who is on shift with you in the click of a button. Structure week to week is laid out cleanly with your hours and breaks. Much more user friendly than Polaris was for me. Review collected by and hosted on G2.com.

What do you dislike about Workforce.com?

A further issue that has arised from my time is that I cannot see new starters on the day shifts once they've been added after the rota has been published. My coworkers don't seem to have the same issue but it's been persistent now for my account for the last 4 weeks making it harder to plan shifts. Review collected by and hosted on G2.com.

Leigh N.
LN
Leigh N.
founder
Small-Business (50 or fewer emp.)
"Great app and interface - some suggestions to improve"
4.5/5
What do you like best about Workforce.com?

easy of use

app for workforce

holidays / availability

financial side is extrememly usefull

till integartion with our epos is spot on

cheaper than competitors Review collected by and hosted on G2.com.

What do you dislike about Workforce.com?

had some ideas which we have suggested however seems that these are not taken on board / actioned.

Ie display staff birthdays on rota - so are not rotad on response was 'well if you click on the details their birthdays appear there' - not the same.

Also cognititive date for forecasts pulls through random days - ie we would like for a monday it to compare the average of the last 4 mondays. However we have to select this every week - why cant it just be set like this? Review collected by and hosted on G2.com.

KR
Karen R.
Accounts Assistant
Mid-Market (51-1000 emp.)
"Workforce review"
5/5
What do you like best about Workforce.com?

The support I have received has been superb - the people are friendly and knowledgeable and work with each other to resolve any queries/problems that may arise. Review collected by and hosted on G2.com.

What do you dislike about Workforce.com?

Nothing up to now - I hope there won't be anything! Review collected by and hosted on G2.com.

Verified User in Hospitality
UH
Verified User in Hospitality
Mid-Market (51-1000 emp.)
"Easy to view shifts and team members for the day."
4/5
What do you like best about Workforce.com?

I like that I am able to view who I am working with on my shift that day. Keep track of my hours. I like that you can give feedback, and also put in your unavailablilty with ease! Review collected by and hosted on G2.com.

What do you dislike about Workforce.com?

They didn't much I dislike about the app. I'm. It a massive fan of the update, but I'm not sure if that's because I am not used to it yet. I liked the older version more. Review collected by and hosted on G2.com.

KR
Karley R.
Finance Assistant
Mid-Market (51-1000 emp.)
"Excellent Service"
5/5
What do you like best about Workforce.com?

Tanda is always thinking of new things to help with the day to day running of the business. I like that it's so easy to create and check rota's and to be able to manage clock ins, annual leave and rota's all on one system. If you do encounter an issue, the team are always on hand to help and nothing is too insignificant! Review collected by and hosted on G2.com.

What do you dislike about Workforce.com?

The approved annual leave takes a while to load. This could be improved. Everything else works perfectly! Review collected by and hosted on G2.com.

ES
Esther S.
General Manager
Small-Business (50 or fewer emp.)
"Incredibly user friendly with great functionality"
4.5/5
What do you like best about Workforce.com?

The most helpful parts of workforce are ease of using the app for schedules, leave requests and amending timesheets. I also love how easy it is to extract cost reports and copy shifts across, as well as setting up regular work patterns Review collected by and hosted on G2.com.

What do you dislike about Workforce.com?

Some shifts on timesheets can't be changed, frequently the "failed to amend" flashes up. I also wish there was a count for leave that staff members could see, ie. how many days they have already taken Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Good app a few more tweaks it could be a great app"
3.5/5
What do you like best about Workforce.com?

Rostering online. The ability to manage your team online and the ability to optimise and make sure that your team are deployed based on their current contracted hours. Review collected by and hosted on G2.com.

What do you dislike about Workforce.com?

A few niggles but can be fixed. The main challenge we are seeing is not having the ability to see whos on shift from your roster. Especially for a size of 150 staff for one location seperated into 6 different buildings. It is difficult to ascerain who is working overall in the seperate locations so you can manage your workforce effectively. Review collected by and hosted on G2.com.