WorkBuzz Reviews (74)

Reviews

WorkBuzz Reviews (74)

4.6
74 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and excellent customer support provided by WorkBuzz, highlighting how intuitive the platform is for gathering employee feedback and insights. Many appreciate the platform's ability to streamline survey processes and present data clearly, making it easier to understand employee engagement. A common limitation noted is the need for improved navigation features, which can complicate accessing certain data.

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Verified User in Retail
UR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Easy to read information and very insightful"
2.5/5
What do you like best about WorkBuzz?

Lots of information very easy to read and insightful Review collected by and hosted on G2.com.

What do you dislike about WorkBuzz?

Takes a long time to read all the categories Review collected by and hosted on G2.com.

NA
Naomi A.
Repairs Manager
Enterprise (> 1000 emp.)
"Great insight into how the team truly feel about subjects"
5/5
What do you like best about WorkBuzz?

I love the anonymity, but I also love how the questions are and can be tailored so that you can understand more about staffs thoughts and feelings on particular matters without things becoming "political"

Its so easy to use and the ability to view the data at different levels allows you beter insight without getting confused creating reports etc. Review collected by and hosted on G2.com.

What do you dislike about WorkBuzz?

Nothing at the moment - I have enjoyed all aspects and elements of the service Review collected by and hosted on G2.com.

Response from Melisaan Foster of WorkBuzz

Thank you for your feedback Naomi. I'm delighted you're enjoying all aspects of the tool and service we provide here at WorkBuzz & hope we continue to wow you and ensure our tool is tailorable for all your employee listening needs for many years to come!

Verified User in Retail
IR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Easy to Use, Intuitive, and Great-Looking"
4/5
What do you like best about WorkBuzz?

Easy to use. Good appearance. Intuitive. Review collected by and hosted on G2.com.

What do you dislike about WorkBuzz?

There really wasnt anything to dislike from the usage I renquires Review collected by and hosted on G2.com.

Olanrewaju B.
OB
Olanrewaju B.
Registered Manager
Enterprise (> 1000 emp.)
"Feedback about WorkBuzz"
4/5
What do you like best about WorkBuzz?

The best thing that I like about workbuzz are the colourful survey which font which is pleasant to the eyes. The survey structure are easy to read and understand Review collected by and hosted on G2.com.

What do you dislike about WorkBuzz?

When a survey was completed, I still received a generic reminder that I should complete my survey. If such messages can be more targeted at the right audience it will be helpful Review collected by and hosted on G2.com.

Response from Melisaan Foster of WorkBuzz

Thank you for your feedback Olanrewaju, I'm delighted to read you enjoy our survey experience and are able to use the reporting side of our platform to gather feedback from your team and use it to discuss with them to take action forward. WorkBuzz's best practice is to only send reminder emails to those that have not yet responded, but we work closely with clients where at times they prefer everyone receive them - please leave this feedback with us to raise with the central team to see if they're open to changing this next time we survey.

Helen C.
HC
Helen C.
People Operations Manager
Mid-Market (51-1000 emp.)
"This product provides excellent information and analysis from our Engagement Survey"
5/5
What do you like best about WorkBuzz?

I like its easy of use, the expertise available to help write questions to achieve the outcome we are looking for, which provides real information we can use to understand our workforce.

The implementation process was well supported by the team. The customer support team were excellent and helpful and we are discovering new features all the time, which are easy to use. I ability to drill down into the data is a real accett to the system so that we can target areas of concern and also those that are doing really well. Review collected by and hosted on G2.com.

What do you dislike about WorkBuzz?

Navigating around the site takes a bit of time to understand where everything is and what filters to use to get the results you want take a bit of getting used to. Review collected by and hosted on G2.com.

Response from Melisaan Foster of WorkBuzz

Thank you for your review Helen, I'm delighted to see you are using WorkBuzz to support your plans and surface issues you were unaware of. I'm glad you are receiving the support from our team and we hope with time as you become familiar with the platform that the results are even easier for you to gain insights from.

Verified User in Construction
AC
Verified User in Construction
Mid-Market (51-1000 emp.)
"Ease of Implementation and great customer Support"
4/5
What do you like best about WorkBuzz?

The implementation process was incredibly smooth, and I really appreciate the collaborative approach we took. Bringing together a diverse group of individuals from across various roles within our company to engage with the Workbuzz People Science team was invaluable. This collective input allowed us to design a truly comprehensive Employee Engagement Survey questionnaire, ensuring we covered all relevant areas of employee experience.

Additionally, I’m impressed with the dashboard that presents the Employee Engagement Results. It’s not only visually engaging but also provides actionable insights, allowing us to dive deeper into the data and make informed decisions for improving employee satisfaction and engagement. The combination of strategic collaboration and data-driven tools has set us up for success in fostering a positive workplace culture. Review collected by and hosted on G2.com.

What do you dislike about WorkBuzz?

The only minor challenge we encountered was the translation process. As the company, we were responsible for translating the survey questions ourselves, which required a bit of extra effort on our part. While it was manageable, having a built-in translation service could have streamlined that step and made it even more seamless for us. Nonetheless, this was a small hurdle in an otherwise smooth and productive process. Review collected by and hosted on G2.com.

Response from Melisaan Foster of WorkBuzz

Thank you for your review. I'm delighted you found the onboarding journey and the partnership with our People Science team useful. Thank you for sharing your experiences with the dashboard and your ability to analyse the feedback gathered to produce meaningful actions that improve your employee experience. I appreciate your comments on the translation process and will feed this back to our product team to see if we can embed this into our tool, though I would still recommend asking an employee to check them as sometimes sentiment can be lost. We're looking forward to further partnering with you and hope to bring more insight to support your workplace culture.

Daniel W.
DW
Daniel W.
Project Manager
Enterprise (> 1000 emp.)
"Great survey platform, with insightful analytics"
5/5
What do you like best about WorkBuzz?

User friendly platform and easy to set up insightful engagement surveys, and ad hoc polls Review collected by and hosted on G2.com.

What do you dislike about WorkBuzz?

Range of question types isn't the largest, and trend analysis would be useful Review collected by and hosted on G2.com.

Response from Melisaan Foster of WorkBuzz

Thank you for your feedback Daniel. I'm delighted to read that you're using WorkBuzz to collate feedback in a way that is simple and easy. I will share your thoughts on the question types and trend analysis (though trends for teams/departments should be available) with our product team.

SC
Sarah C.
Head of HR
Mid-Market (51-1000 emp.)
"Great customer service and support for our first company wide survey"
5/5
What do you like best about WorkBuzz?

Ease of use for deskless employees

Great support pre survey

Well designed user friendly interface Review collected by and hosted on G2.com.

What do you dislike about WorkBuzz?

I have no negative feedback at this stage, we are still going through the survey at this point and have been well supported. Review collected by and hosted on G2.com.

Response from Melisaan Foster of WorkBuzz

Hi Sarah, thank you for your kind words and feedback. I'm delighted that your experience so far has been well supported & you're enjoying the ease and simplicity of our product. I'm looking forward to connecting with you again once your survey closes as I hope the insight WorkBuzz surfaces will enable you to act on the voice of your employees.

DW
Daniel W.
Project Manager
Enterprise (> 1000 emp.)
"Really useful platform to obtain employee feedback"
4.5/5
What do you like best about WorkBuzz?

Admin platform is very user friendly and easy to set up surveys; end-user experience is also branded and looks smart; customer service is great, with pro active account managers Review collected by and hosted on G2.com.

What do you dislike about WorkBuzz?

No capability to undertake trend analysis, as can only report from one particular survey at a time Review collected by and hosted on G2.com.

Response from Melisaan Foster of WorkBuzz

Thank you for your feedback Daniel. I'm delighted that you're enjoying using WorkBuzz to gather feedback and measure engagement, and that we're off to a great start with the service and making sure it's easy to send surveys. I appreciate your feedback about trending - the comparison will only show back to one survey, so I will share this with our Product team for further consideration to help that longitudinal analysis!

John A.
JA
John A.
Senior Talent Development Associate
Enterprise (> 1000 emp.)
"Responsive and collaborative partner!"
4/5
What do you like best about WorkBuzz?

Our WorkBuzz client manager is super helpful, collaborative, and responsive. Esther was flexible with how our non-profit org functions and timing. WorkBuzz admin is also easy to navigate and set up. The implementation was easy with the help of our client manager. Being an international organization, we appreciate the number of languages available. Review collected by and hosted on G2.com.

What do you dislike about WorkBuzz?

The translations for the languages are not as accurate as we would hope for. We translated 6 languages other than English (Arabic, Burmese, French, Russian Spanish, Ukranian) and French was the most inaccurate. Review collected by and hosted on G2.com.

Response from Melisaan Foster of WorkBuzz

Thanks for your review John. I'm delighted you've had a great experience so far and Esther has been a help to get you set up as you require. Your feedback on translations is helpful - I will pass this on to our product team to see what enhancements can be made in future.