We initially implemented WizCommerce to streamline order writing at trade shows and to support our in-house customers without dedicated sales representation. One of the things we appreciated most was the team's willingness to listen to our feedback and customize the platform to fit our workflow. Over time, we've seen the platform continue to evolve, with meaningful improvements and new features that have made it more user-friendly and capable. Their responsiveness to customer feedback and commitment to improving the product have been standout qualities. Review collected by and hosted on G2.com.

We haven't experienced any significant issues with WizCommerce. The platform has continued to improve over time, and the team has been responsive to feedback and enhancement requests. Review collected by and hosted on G2.com.

Implementation was straightforward. Onboarding was smooth, the team was responsive, and integrations were handled without major issues. Support typically responds within 24 hours, which kept the transition on track.

The support team is a genuine differentiator. CSMs are proactive, easy to work with, and willing to build around your specific workflow.

The feature set is broad and practical: quoting, order writing, tear sheets, trade show scanning, and real-time inventory and customer data, all in one place.

The interface is clean and intuitive. Reps adapt quickly, the mobile app works offline, and everything lives in one platform instead of scattered across disconnected tools. Review collected by and hosted on G2.com.

We have yet to encounter any issues that rise to the level of a meaningful concern. Review collected by and hosted on G2.com.

I like the ease of functionality that WizCommerce offers, which really helps better assist our sales reps. The features it provides, like the Wiz AI Studio for creating lifestyle images, are particularly valuable. Additionally, the flipbook feature is a great tool. We've found the platform to be an improvement over what we used before, largely because of the better platform, more features, and the support staff. The initial setup was very easy, making the transition smooth. Review collected by and hosted on G2.com.

Nothing to say here, everything has been working great Review collected by and hosted on G2.com.

I like that WizCommerce gives us all the tools in one place, which is really beneficial for coming up with a quote and converting it into a purchase order. I also appreciate how I can quickly find out what's selling and work with my customers accordingly. The setup was easy, and the customer service is good. Review collected by and hosted on G2.com.

The only improvement I'd say is custom reporting. It would be great if it could be a little easier to choose, maybe with a quick menu on the fields to select. Review collected by and hosted on G2.com.

The ease of use and the ease of implementation. It is organized and has great features that make my daily use a breeze. We have a great support system too, which helps a lot! They are constantly giving us new features and never overpromise or underdeliver. We love them! Review collected by and hosted on G2.com.

Sometimes they are so great at releasing new features that they forget to tell you about it. But we haev monthly meeting with our CS person, Sunny ( he's the best), and we are able to go over all the newness with ease. Review collected by and hosted on G2.com.

I like how forward-thinking WizCommerce is in terms of AI. They are constantly evolving and adding new features, fully utilizing AI to do so. Their AI image studio is a game changer for product photography, especially with the silo editor that removes backgrounds perfectly with just a click. The lifestyle image generator is amazing for creating beautiful and realistic lifestyle shots without needing a photographer. They also have smaller AI features, like checking for potential customer duplicates when entering new data, which is really helpful. On top of that, WizCommerce built a seamless integration with QuickBooks for us, which saves us a lot of manual work. The team is incredibly easy to work with, and if you need a feature they don’t have, they will collaborate with you to make it happen. We switched from RepZio to WizCommerce and couldn't be happier with the decision. WizCommerce is superior in every way. Review collected by and hosted on G2.com.

Products with fine detail can be a little troublesome at times for the lifestyle generator to accurately replicate. My customers have trouble at times getting logged into our website, but that's more user error than WizCommerce's shortcomings. I wish there was a way for products in a product tree to be sorted via the desired SKU first. The setup was challenging and required a lot of work. Review collected by and hosted on G2.com.

We converted to Wiz Com for all of are sales needs be it at a trade show, on the road or at the office. The transition was painlesss. We going the next step to add Wiz Shop as our B2 C platform. Review collected by and hosted on G2.com.

Switching back and forth between countries is a pain Review collected by and hosted on G2.com.

It’s user-friendly and easy to navigate, and the interface looks good overall. Review collected by and hosted on G2.com.

From an admin perspective, the contact search sensitivity seems to depend on whether you’re searching by customer/company name or by duplicate-search criteria. In my experience, it isn’t very sensitive when searching by company name, but it is very sensitive when adding phone number and the contact’s name where it prompt or notify me that a same record exist to which it is not. Company name merging is a separate issue as well. It would be best to have a contact-merge option within Wiz itself, similar to the feature in Hubspot, where the admin/user can choose to merge contacts directly in Wiz. Review collected by and hosted on G2.com.

The platform is easy to use and the team is always very helpful! Review collected by and hosted on G2.com.

Sometimes it can be clunky importing and exporting information from Netsuite but the team helps whenever there are issues. Review collected by and hosted on G2.com.

I like that WizCommerce allows us to manage both our showroom sales and web sales with one program. This single source of truth streamlines the sales process. I'm especially happy with the support provided, as they have been helpful whenever needed. The platform has improved several times based on suggestions, making it a reliable tool for us. Review collected by and hosted on G2.com.

I have no outstanding critiques. Review collected by and hosted on G2.com.