G2

Moin V.

Technical Lead

Consulting

Enterprise (> 1000 emp.)

8/29/2025

"Great tool for driving user adoption and simplifying onboarding"

5/5

What do you like best about WalkMe?

WalkMe makes it easy to guide users through complex processes with in-app walkthroughs, tips, and automation. It reduces training time, improves adoption of new tools, and provides helpful analytics to track user behavior and continuously optimize the experience. The platform is very user-friendly once you get the hang of it. Review collected by and hosted on G2.com.

What do you dislike about WalkMe?

The setup can take time, especially when building advanced flows. Some features have a bit of a learning curve, and it may require support from the WalkMe team or community to unlock its full potential. However, once configured, it runs smoothly. Review collected by and hosted on G2.com.

What problems is WalkMe solving and how is that benefiting you?

WalkMe helps us solve the challenge of onboarding users to complex enterprise applications by providing clear, step-by-step in-app guidance. It reduces the need for lengthy training sessions, improves user adoption, and minimizes errors in critical processes. With WalkMe Insights, we can also track user behavior, identify where people struggle, and quickly optimize workflows. This has saved time, boosted productivity, and increased overall user satisfaction. Review collected by and hosted on G2.com.