What I value most about Veeva CRM is the way it centralizes all customer information and interactions on a single platform. This greatly facilitates the tracking of activities, meetings, and communications, especially when working with multiple teams or multiple accounts at the same time.

I would also highlight the integration with business and marketing processes, as it allows for better visibility of the complete interaction cycle with users or customers. The automation of tasks and reports helps save time and reduces manual errors.

Another very useful feature is the ability to generate reports and metrics in real time. This allows for faster, data-driven decision-making, as well as identifying opportunities for improvement in campaigns or relationship strategies.

In general, the platform provides organization, traceability, and efficiency to daily work, especially in environments where relationship management and detailed tracking are essential. Review collected by and hosted on G2.com.

One of the aspects I like least about Veeva CRM is that some functionalities can feel unintuitive at first, especially for new users. The learning curve can be steep if adequate training is not received.

I also consider that certain processes require too many steps or clicks to complete simple tasks, which can affect agility in daily work. In some cases, the customization and configuration of reports could be more flexible and user-friendly for the end user.

Another point is that performance can vary depending on the connection or the volume of information loaded on the platform, making some actions slower than expected.

Even so, it remains a very robust and useful tool for customer management and business processes. Review collected by and hosted on G2.com.

What I like best about Veeva CRM is its life-sciences-focused design, strong compliance features, and seamless support for omnichannel engagement, which together make it highly effective and easy to use for field teams. Review collected by and hosted on G2.com.

One thing I dislike about Veeva CRM is that some configurations and enhancements can take time to implement, and certain advanced features may require additional training to use effectively. Review collected by and hosted on G2.com.

Great portals extension for HCP enagagement like CLM , Medcomms Review collected by and hosted on G2.com.

Nothing so far, may be more Intutite UI. Review collected by and hosted on G2.com.

I am planning when and at what time I will visit my customers, I can compare with my past plans, I can see if there are any conflicts, one step ahead of the competitors. Review collected by and hosted on G2.com.

There is no automatic sync, I manually sync every day, and so far I haven't experienced any system issues. Using Turkish characters can provide ease of use. I would like to receive updates via email and see them with an application video. Review collected by and hosted on G2.com.

It´s an excellent tool like CRM, allow to customize our request and need like business. Review collected by and hosted on G2.com.

It´s very expensive; for each new functionality, you need to pay an extra feed. Review collected by and hosted on G2.com.

All the insights about a contact in your database Review collected by and hosted on G2.com.

Sometimes crashes during working and you lost the work done Review collected by and hosted on G2.com.

Great vertical, offering a lot of out of the box solutions, but also gives IT the ability to customize the solution to cater to specific market demands. Built on Salesforce, it also integrates well with other applications. Review collected by and hosted on G2.com.

Price is the only part that isn't great about Veeva... it is not the cheapest CRM solution Review collected by and hosted on G2.com.

Working with the Veeva implementation team has been a pleasure. The application is intuitivly designed and well built. I would recommend Veeva to anyone looking to implement a CRM solution. They are industry leaders and well versed in industry challenges Review collected by and hosted on G2.com.

The pricing model across the different Veeva products can be confusing. The application has limitations within the virtual detailing space as it is not a widely recognized platform. The CRM platform is not designed well for devices other than iPads. Review collected by and hosted on G2.com.

CLM and overall UI is the best in Veeva CRM Review collected by and hosted on G2.com.

Analytics is one area which can be improvised. Review collected by and hosted on G2.com.

The app suite is very easy to navigate and use Review collected by and hosted on G2.com.

It constantly makes you log back in after simply clicking into another app Review collected by and hosted on G2.com.