Valuecase Reviews (74)

Reviews

Valuecase Reviews (74)

4.7
74 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and customizability of Valuecase, highlighting how it streamlines customer onboarding and enhances the overall experience. The platform's ability to centralize information and create tailored templates allows for efficient communication and organization, making it a valuable tool for sales teams. However, some users note a desire for improved navigation and additional features.
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Jonathan J.
JJ
Jonathan J.
Solutions Engineering Lead
Small-Business (50 or fewer emp.)
"Simple, Effective Customer Enablement"
5/5
What do you like best about Valuecase?

The simplicity and ease of use. It’s intuitive, easy to navigate, and allows us to quickly build and share tailored content with customers. Review collected by and hosted on G2.com.

What do you dislike about Valuecase?

The introduction of a limit on custom templates was disappointing. I regularly create tailored templates for different customer use cases, so having additional templates moved behind a paywall has reduced some of the flexibility that I previously valued. Review collected by and hosted on G2.com.

Response from Jan Niklas Wick of Valuecase

We're glad to hear that you find Valuecase intuitive and easy to navigate. We understand your concern about the limit on custom templates and we appreciate your feedback. Our Growth plan resolves that limit - just reached out with an attractive upgrade offer !

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"ValueCase: Seamlessly Integrated, Always Improving, and Fun to Use"
4.5/5
What do you like best about Valuecase?

ValueCase is highly integrated into our daily workflows. What I especially like about the product is that it keeps improving and adapting to customer needs (for example, the option to add videos). It makes it easy to review content and take action on it together with the client, and it’s genuinely fun to work with. Review collected by and hosted on G2.com.

What do you dislike about Valuecase?

Nothing really stands out that I could call out here. I also don’t think I’ve fully understood its potential yet, so it’s hard for me to say much more at this point. Review collected by and hosted on G2.com.

Phil D.
PD
Phil D.
Director of Professional Services
Mid-Market (51-1000 emp.)
"Lightning-Fast Custom Microsites Customers Love"
5/5
What do you like best about Valuecase?

Honestly, the speed to create custom micro sites for customers using templates that we create is the biggest win. My team can create sales and onboarding sites in about a minute, and the customers seem to really like them compared to stale PDFs and PowerPoint decks. Review collected by and hosted on G2.com.

What do you dislike about Valuecase?

The UI designer isn't as powerful as I would like it to be. This needs a bit more work, however the Value case team are responsive to questions. Also the security without SSO for customers is a challenge for our use case. Review collected by and hosted on G2.com.

Elaine H.
EH
Elaine H.
Marketing Director UK
Mid-Market (51-1000 emp.)
"Intuitive and Effective"
5/5
What do you like best about Valuecase?

I find Valuecase provides a professional and common-sense way for prospecting and onboarding. I really appreciate being able to turn information into different sections using modules like survey and video, which allows me to present information in various formats. The ability for two-way communication is also really easy to manage for both potential clients and ourselves. Plus, the initial setup was very easy and quite intuitive, which I found didn't require a lot of support. However, there were very useful resources available for any problems, and I found Lennart particularly helpful in discussing any issues. Overall, these features make Valuecase a tool I'd recommend with a 10 out of 10. Review collected by and hosted on G2.com.

What do you dislike about Valuecase?

At the moment, the filing structure could be made a little bit simpler to utilise. Also, when you create different modules, it would be worthwhile if you could have them updating. So if you update one thing in one module it can update throughout all the different modules if required. Currently, we have different templates for different sectors, and when we update one thing on one template, we can't automatically update it within the others. It has to be done manually. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Easy to Use, Boosts Prospect Engagement with Valuecase"
4.5/5
What do you like best about Valuecase?

Easy to use and great for self-exploration. It’s a big help for staying in contact with our prospects, even when we’re not on a call or communicating via email. Since using Valuecase, we’ve seen much more engagement from prospects. Review collected by and hosted on G2.com.

What do you dislike about Valuecase?

You have to commit, like a salesperson, to keeping the spaces up to date, and that will cost you time. But it’s worth it. Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism
AL
Verified User in Leisure, Travel & Tourism
Small-Business (50 or fewer emp.)
"Valuecase Brings Clarity and Structure to Customer Onboarding"
4.5/5
What do you like best about Valuecase?

What I like best is the clarity and structure Valuecase brings to the onboarding process. Instead of scattering information across different channels and documents, I have everything in one central place — this makes guiding my customers through onboarding noticeably more transparent and professional, for both sides. Review collected by and hosted on G2.com.

What do you dislike about Valuecase?

One area with room for improvement is the visual design. While the structure itself is helpful, a more refined and polished look could make navigating through the content even more intuitive Review collected by and hosted on G2.com.

Constantin M.
CM
Constantin M.
Head of Sales DACH
Mid-Market (51-1000 emp.)
"Efficient communication and integration, opportunities for improvement in design"
4.5/5
What do you like best about Valuecase?

I find the easy handling of templates with the Valuecase AI really practical. It is very useful how quickly I can create spaces via HubSpot and share them with customers. The AI chatbot is a great help by understanding exactly what I need. Within the spaces, I particularly appreciate the Mutual Action Plan because it supports the closing of the deal. Additionally, the initial customer support by the founder Lennart was excellent, which made the setup straightforward. Review collected by and hosted on G2.com.

What do you dislike about Valuecase?

The UX/UI of the Valuecase Spaces still appear somewhat static. They could be designed to be more interactive and modern, which would further increase their attractiveness. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Intuitive UI that Centralizes Training Materials"
4/5
What do you like best about Valuecase?

Easy to use, with an intuitive UI and responsive support. Review collected by and hosted on G2.com.

What do you dislike about Valuecase?

We sometimes run into performance issues because of the size of our template. Also, it isn’t possible to push new content that’s added to the template into the spaces that were created from that template. So some spaces need to be archived and recreated if needed again in the future, for example when the customer expands to new products. For more complex customers, it would be great to be able to adapt the content based on the user who is viewing it. Review collected by and hosted on G2.com.

Aled D.
AD
Aled D.
Chief Customer Officer
Small-Business (50 or fewer emp.)
"A centralised, easy to use and fully customised portal built for the customer."
5/5
What do you like best about Valuecase?

The platform offers a fully customisable alternative to the usual back-and-forth of emails or spreadsheets. By centralising tasks and information in one place, it creates a strong first impression and helps interactions with customers feel more organised and professional. Review collected by and hosted on G2.com.

What do you dislike about Valuecase?

The platform is extremely polished and well thoughts out with regular updates. There is nothing to dislike. Review collected by and hosted on G2.com.

Tom A.
TA
Tom A.
Business Development Manager
Small-Business (50 or fewer emp.)
"Clean, Easy-to-Use Platform That Speeds Up Client Onboarding"
4/5
What do you like best about Valuecase?

Its very clean and easy to use. The blocks make it a good platform, very brand-able to put your own spin on the forms and layouts, the integrations are good. It has increased performance for our onboarding as its a lot quicker to integrate new clients with support Review collected by and hosted on G2.com.

What do you dislike about Valuecase?

there isnt a duplicate function, it makes it difficult to work quickly across a few different sectors/similar companies Review collected by and hosted on G2.com.

Response from Jan Niklas Wick of Valuecase

We're glad to hear that you find Valuecase clean, easy to use, and helpful for client onboarding. We appreciate your feedback on the duplicate function - this is something we have heard a few times and will solve in the months in some way or the other!