G2

Ekaterina G.

Werkstudent IT Projektmanagement

Mid-Market (51-1000 emp.)

3/16/2025

"Great tool for creating product tours"

5/5

What do you like best about Userpilot?

My experience with user was greatly positive and it has significantly improved onboarding process and guidance for users through the product that we have.I can only highlight the variety of UI elements which help to create interactive workflows, and the function of previewing product tours in real live. Review collected by and hosted on G2.com.

What do you dislike about Userpilot?

The only thing I can mention is that some advanced features (like event-based triggers) required a bit of learning and experimentation, so detailed tutorials/interactive guides would be helpful for new users like me. Review collected by and hosted on G2.com.

What problems is Userpilot solving and how is that benefiting you?

Userpilot solves key challenges in user onboarding, feature adoption and in-app guidance by providing a no-code platform for creating interactive product tours. It eliminates the need for developer support, allowing to quickly build and customize onboarding flows tailored to different user segments. The event-based targeting and analytics help track engagement and optimize tours for better user activation. With tooltips, modals, and banners it is possible to highlight new features, improve adoption and retention. Review collected by and hosted on G2.com.