Additional Edit: This is the best support I have received from any software. Don't risk your success on lesser options. Stop what you are doing and sign up with UserGuiding now.

Original: They make a system that I always thought would be out of my reach, accessible and easy to use! Anyone can figure out their GUI in about 10 minutes and be flying within a day or two! They have two shifts of support people, so it's great; I get quick responses any time of day, and their support articles are AMAZING, so I hardly ever really needed them. For years I have been deathly afraid of taking on a project like this, but then I found their solution and was BLOWN AWAY. All the other companies required you to get a payment method on file and install some code, but NOT HERE! Within just a minute, I had a trial account and tested live guides within my software without installing any code. It made me SO much more confident in their software because I got to see proof of concept to present to ownership, and I knew this would work. Review collected by and hosted on G2.com.

Scheduling a time for onboarding can be tricky depending on your timezone, but luckily the support is so great you won't ever need it! Also, they offer chat support that seems like 24/7; their support over chat/email was so great I never even did an onboarding or demo cal. Coming from a company with our own support team, I know how much work they put into the level of service they offer, and I am astounded at the friendliness, helpful nature, and speed at which I was provided with help. Review collected by and hosted on G2.com.